Kimmery Ealey

• Coordinated and scheduled medical appointments, follow-up care, and therapy sessions. Administered medications and monitored vital signs as ordered by healthcare professionals and managed household tasks

• Inbound and outbound customer service and support for pet owners, vets, and rescue shelters.
• Resolved customer inquiries and complaints efficiently through various communication channels.

Inbound and outbound customer service and schedule keeping for Notaries, Attorneys, and Mortgage signing agents.

• Facilitated notarization of documents for real estate transactions, ensuring compliance with state regulations.

• Audit customer-provided documentation and data signing center for accuracy.
• Collaborated with various departments to resolve registration issues, improving overall operational efficiency.

• Streamlined document imaging processes to enhance operational efficiency.

Provide childcare and classroom support for Health, Wellness, and Consumer Participants.

• Resolved customer inquiries through effective communication and problem-solving techniques.

• Coordinated cross-departmental initiatives to improve communication and workflow integration.

• Consumer credit financing applications and backend processing.
• Managed client inquiries and resolved issues to enhance customer satisfaction.

• Personal banking for Premier credit card holders.
• Cultivated strong client relationships through personalized service and proactive communication.