Gabriel Heller
Phoenix
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Account Executive
BossTek
Phoenix
01.2024 - Current
- Developed relationships with key stakeholders, driving business opportunities.
- Cultivated relationships with key decision makers through regular visits and follow-ups.
- Identified potential new customers through research of industry trends and competitive analysis.
- Conducted product demonstrations to showcase solutions effectively.
- Managed client accounts, enhancing satisfaction and retention.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Tracked sales progress using CRM software for accurate reporting.
- Resolved customer inquiries promptly to maintain positive engagement.
- Maintained up-to-date knowledge of industry trends and developments.
Grocery Manager
Safeway
Phoenix
05.2022 - 12.2023
- Managed daily grocery operations to optimize product availability and enhance customer satisfaction.
- Oversaw inventory management and stock replenishment to maintain product freshness and minimize stockouts.
- Collaborated with suppliers to maintain product quality and freshness.
- Trained and supervised team members to deliver high-quality customer service and improve team engagement.
- Resolved customer complaints in a courteous and professional manner.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
Grocery third
Safeway
Phoenix
10.2019 - 05.2022
- Assisted with customer requests and answered questions to improve satisfaction.
- Coordinated product orders to maintain sales floor inventory.
- Managed night operations until closing up the store.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Proposed ideas and solutions that improved team collaboration and outcomes.
- Completed day-to-day duties accurately and efficiently.
Dairy Manager
Safeway
Phoenix
04.2016 - 10.2019
- Managed daily dairy department operations, ensuring product freshness and quality.
- Coordinated inventory management for dairy items, minimizing waste and stockouts.
- Assisted customers with inquiries about dairy products and nutritional information.
Education
Agua Fria High School
Avondale, AZSkills
- Account management
- Client relationship building
- Product demonstration
- CRM software
- Customer engagement
- Effective communication
- Inventory management
Timeline
Account Executive
BossTek
01.2024 - Current
Grocery Manager
Safeway
05.2022 - 12.2023
Grocery third
Safeway
10.2019 - 05.2022
Dairy Manager
Safeway
04.2016 - 10.2019
Agua Fria High School