Gabriel Matus

Phoenix

Summary

Dynamic warehouse professional with experience at Amazon, excelling in packaging and labeling while optimizing storage space. A self-motivated team player, I enhanced efficiency through streamlined processes, achieving faster order processing times. Proven ability to maintain cleanliness and organization, ensuring compliance with safety standards and contributing to overall operational success. Spirited and self motivated. Known for strong problem-solving abilities and commitment ensuring getting the job done.

Overview

years of professional experience

Certification

Work History

Warehouse Worker

Amazon

10.2024 - 02.2025

Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as numbers of pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Optimized storage space, rearranging items to better utilize available square footage.

Retail Clerk

QuickTrip

02.2024 - 09.2024

Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
Collaborated with team members to achieve sales goals and maintain a high level of store performance.
Boosted store''s appearance through consistent maintenance of merchandise displays, ensuring visual appeal for prospective buyers.
Increased store revenue by upselling products and promoting special offers to customers.
Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Prevented loss through vigilant monitoring of potential theft situations while implementing effective anti-shoplifting measures.
Actively engaged customers to provide general assistance and information on store merchandise.

Kitchen Cook

Mcdonald’s

03.2023 - 12.2023

Cleaned and sanitized work areas, utensils and equipment.
Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composed demeanor throughout busy shifts.
Adapted quickly to changing circumstances, adjusting recipes or cooking methods as needed based on ingredient availability or customer requests.
Consistently met strict health and safety standards, contributing to restaurant's reputation for reliability.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Education

Diploma - General High School Curriculum

Gila Ridge High School

Yuma, AZ

05.2023

Skills

Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Material handling
Reliability and punctuality
Customer assistance
Patience and empathy

Stock replenishment
Cash handling accuracy
Cleaning and sanitizing
Food preparation
Safe food handling
Attention to detail
Clear communication