Gabriella Sanchez
Yuma
Summary
Compassionate Lead Advocate with a proven track record in crisis intervention and legal advocacy for domestic abuse survivors. Expertise in conflict resolution, policy advocacy, and case management has resulted in improved client access to vital resources. Strong background in multi-agency collaboration and safety planning empowers clients toward self-sufficiency while ensuring positive outcomes. Known for effective communication and leadership skills that foster an empathetic environment during challenging situations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Advocate/Supervisor
Catholic Community Services
Yuma
06.2012 - Current
- Oversaw shelter operations by supporting front-line workers and ensuring timely report completion.
- Ensure that staff have all the trainings updated for compliance.
- Completed reports, paperwork and documentation accurately and on time. To meet grant compliance with staff.
- Attended conferences and workshops related to advocacy work to stay current on trends and developments in the field.
- Organized community events that promoted awareness of social justice issues, with advocates.
- Assisted with the coordination of services related to emergency shelter operations, including intake, case management, discharge planning, and community referrals that are done correctly.
- Educated staff members on best practices related to working with individuals who are experiencing domestic violence.
- Conducted biweekly meetings with team members to discuss upcoming tasks and project deadlines.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Worked closely with the Regional Director to support employee management and organizational planning.
- Trained new employees on company policies and procedures.
- Supervised team of 12, assisted advocacy efforts and maintained compliance through detailed reporting.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Executed safety assessments and trained advocates to enhance their skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
BHT/ Managing Clinician/Assessor/CFT Facilitator/H
Mountain Health and Wellness
Yuma
09.2009 - 05.2012
- Engaged in ethical decision-making processes when determining the best course of action for children.
- Facilitated group sessions and workshops for clients on various topics.
- Organized collaborative frameworks focused on enhancing client outcomes for children.
- Implemented crisis intervention strategies as needed to address emergent client issues if a child is in crisis completed the intake packets for out of town inpatient.
- Developed individualized care plans with input from clients and their families.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted clients in setting realistic goals and developing action plans.
- Educated clients about mental health conditions, medications and self-care techniques.
- Managed caseloads effectively, ensuring timely documentation and reporting. I had two staff members under me who would assist with the high-needs cases.
- Conducted initial assessments to determine client eligibility for programs and services.
- Maintained confidentiality and adhered to professional ethics and standards.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Participated in professional development opportunities to stay current with best practices in case management.
- Educated clients and their families about their rights and available community resources.
- Developed and maintained relationships with community resources and service providers.
- Supported family members by providing information on local support groups.
- Monitored client progress through regular follow-ups and case reviews.
- Provided crisis intervention support for clients in emergency situations.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Maintained accurate case records and documentation according to agency guidelines.
- Maintained precise records of patient treatment plans and medication responses.
- Collaborated with other service providers to ensure continuity of care for clients.
- Utilized DSM-4 guidelines to complete precise diagnostic assessments.
Behavioral Health Paraprofessionals/Behavioral Health Paraorofessional/Case Manager
The Excel Group
Yuma
01.2008 - 05.2012
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Educated clients about mental health conditions, medications and self-care techniques.
- Maintained accurate case records and documentation according to agency guidelines.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Attended court hearings as a representative of the organization when needed.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Identified barriers to client success and developed strategies to overcome them.
- Coordinated comprehensive care plans for clients to meet their individual needs.
- Monitored client progress through regular follow-ups and case reviews.
- Conducted home visits to assess living conditions and support needs.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Monitored client progress through regular follow-up contacts.
- Consulted with staff on resolution of complex service issues.
- Maintained comprehensive records of client treatment plans and medication responses.
- Developed and maintained relationships with community resources and service providers.
- Contributed to ART meetings to explore various care strategies.
Education
Bachelor of Science - Human Services
University of Phoenix
Tempe, AZ01-2017
Skills
- Team leadership
- Conflict resolution
- Report writing
- Community outreach
- Employee training
- Crisis intervention
- Case management
- Grant compliance
- Self-care and resilience
- Monitoring and evaluation
- Government relations
- Advocacy strategy
- Goal setting and achievement
- Diversity and inclusion
- Team management
- Crisis support
- Mediation
- Training delivery
- Team collaboration
- Detail-oriented
- Time management abilities
- Organizational skills
- Documenting and recording information
Certification
- Lay Legal Advocacy-ACVS Advanced Academy: Conscious Leadership
- Victim Rights Victim Compensation
- 40 Sharing Experience
- Domestic Violence And Sexual Assault training 21 hours
Timeline
Lead Advocate/Supervisor
Catholic Community Services
06.2012 - Current
BHT/ Managing Clinician/Assessor/CFT Facilitator/H
Mountain Health and Wellness
09.2009 - 05.2012
Behavioral Health Paraprofessionals/Behavioral Health Paraorofessional/Case Manager
The Excel Group
01.2008 - 05.2012
Bachelor of Science - Human Services
University of Phoenix
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