Gabrielle Crane
Waitress
Phoenix
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Waitress
King Salmon
09.2025 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Waitress
Abuelos
11.2022 - 07.2025
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Catered groups of 30+ independently
Waitress
IHOP
04.2021 - 04.2022
- Answered customers' questions, recommended items, and recorded order information.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Served restaurant independently during high volume hours
Education
Associates of the Arts - Administrative Justice
Mesa Community College
Mesa, AZ05-2025
High school diploma - General Education
Desert Vista High School
Phoenix, AZ05-2023
Associate of Science - Criminology
Arizona State University
Tempe, AZ 05.2001 -
Skills
Customer service
Guest relations management
Dining area maintenance
Menu recommendations
Safe food handling
Order accuracy
High volume dining
Team collaboration
Cash handling
Table setting
Strong multitasking
Handling complaints
Complex Problem-solving
Certification
Food handlers license
Timeline
Waitress
King Salmon
09.2025 - Current
Waitress
Abuelos
11.2022 - 07.2025
Waitress
IHOP
04.2021 - 04.2022
Associate of Science - Criminology
Arizona State University
05.2001 -
Associates of the Arts - Administrative Justice
Mesa Community College
High school diploma - General Education
Desert Vista High School