Gabrielle Koehler

• Coordinated communication between residents and university services, improving response times for maintenance requests.
• Collaborated with staff to implement safety protocols, ensuring compliance with university regulations.
• Supported new residents in their transition to the community by providing information on available resources and amenities.
• Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
• Maintained open communication with tenants to proactively handle questions and complaints.
• Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
• Managed room assignments while ensuring smooth check-in/check-out processes during community transitions.
• Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
• Streamlined maintenance request process, reducing response times and improving resident satisfaction.

Guided attendees throughout the event to ensure a smooth experience.

Motivated attendees to continue walking for the cause by actively cheering, engaging, and listening to their personal stories.

• Assisted in organizing merchandise displays to enhance product visibility and appeal.
• Engaged with customers to provide product information and enhance shopping experience.
• Maintained cleanliness and orderliness of merchandise areas for optimal presentation.
• Boosted customer satisfaction ratings through attentive service, prompt resolution of issues, and proactive problem-solving techniques.