Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Mayfield

Coolidge

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Also willing to learn, Dedicated to my job and reliable. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

12
12
years of professional experience

Work History

General Manager

Burger King
Gilbert
11.2023 - Current
  • Managed daily operations to ensure smooth restaurant functionality.
  • Supervised staff to maintain high service and food quality standards.
  • Oversaw inventory management to ensure adequate stock levels and minimize waste.
  • Coordinated schedules to optimize labor costs and employee productivity.
  • Enforced health and safety regulations to create a safe work environment.
  • Resolved customer complaints promptly to enhance guest satisfaction experience.
  • Analyzed sales data to identify trends and support decision-making processes.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.

Server

Cracker Barrell
Casa Grande
06.2020 - 11.2023
  • Delivered exceptional customer service in a fast-paced restaurant environment.
  • Took and processed orders accurately using point-of-sale systems.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new staff on menu items and service protocols.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Managed table settings and ensured all utensils were properly arranged.
  • Recommended menu items based on customer preferences and dietary needs.
  • Provided excellent customer service to ensure satisfaction.

Assistant Manager

Sonics Drive In
Coolidge
05.2015 - 06.2020
  • Supervised daily operations to ensure smooth service flow and customer satisfaction.
  • Trained new staff on company policies and operational procedures.
  • Monitored food safety standards to comply with health regulations.
  • Resolved customer complaints by providing effective solutions promptly.
  • Maintained accurate records of sales transactions using point-of-sale systems.

Server

Dennys Restaurant
Casa Grande
12.2013 - 05.2015
  • Delivered exceptional customer service in a fast-paced restaurant environment.
  • Took and processed orders accurately using point-of-sale systems.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new staff on menu items and service protocols.
  • Managed table settings and ensured all utensils were properly arranged.
  • Recommended menu items based on customer preferences and dietary needs.
  • Provided excellent customer service to ensure satisfaction.

Education

GED -

Maxine Water Community Center
Los Angeles, CA
05-2007

Skills

  • Customer service
  • Sales analysis
  • Staff scheduling
  • Inventory management
  • Employee training
  • Performance management
  • Communication skills
  • Team building
  • Conflict resolution
  • Quality control
  • Problem resolution

Timeline

General Manager

Burger King
11.2023 - Current

Server

Cracker Barrell
06.2020 - 11.2023

Assistant Manager

Sonics Drive In
05.2015 - 06.2020

Server

Dennys Restaurant
12.2013 - 05.2015

GED -

Maxine Water Community Center
Gabrielle Mayfield