Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to drive business results.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Homesite Insurance
10.2024 - 09.2025
Responded to customer calls swiftly to resolve issues and answer questions.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Utilized CRM software to manage client relationships.
Maintained high standards of customer service by building relationships with clients.
Stocker
Walmart
03.2024 - 08.2024
Responsible for making sure all merchandise was on shelves, readily available to customers, and properly in place and organized.
Assisted and directed customers to products.
Worked with fellow associates throughout the store as needed.
Pest Control Technician
Responsible Pest Control
08.2023 - 02.2024
Inspected and treated residential and commercials properties for insects.
Recognized and advised of potential issues and concerns.
Completed pre and post contacts with the customer to confirm service.
Home Shopper/Stocker
Safeway
11.2022 - 07.2023
Prepared and ensured orders were accurate and complete.
Responded to customer inquiries and resolved any complaints promptly.
Maintained and stocked the dairy section with products.
Answered all incoming calls regarding questions on online orders.
Courtesy Clerk
Safeway
09.2022 - 11.2022
Greeted customers and helped with their needs.
Bagged groceries and assisted customers to their vehicles.