A motivated professional with experience in sales, customer service, and hospitality. I am adaptable, always eager to learn, and skilled in building strong relationships through effective communication.
• Languages: English, Russian, Turkish, Azerbaijani
• Technical Skills: Proficient in Microsoft Word, Excel, Power BI and PowerPoint
*Coordinated and facilitated the seamless arrival of international clients, including organizing travel, accommodation, and transportation.
Managed appointments and meetings between international clients and doctors, ensuring all schedules were adhered to.
Provided personalized support for international clients, addressing special requests and ensuring a comfortable stay.
*Monitored client satisfaction, resolving any issues to enhance the overall experience.
Ensured all logistical details, including hotel bookings, transportation, and meeting arrangements, were handled with attention to detail.
Customized tours based on client interests, offering personalized recommendations.
Managed logistics, including transportation and coordination with local service providers.
Communicated effectively with international guests in multiple languages.
Promoted local attractions and ensured a culturally respectful experience.
Guiding customers in selecting wines based on their preferences.
Serving wine properly and educating guests about different wine varieties.
Maintaining inventory of wines and ensuring proper storage.
Creating wine-tasting experiences for guests.
Upselling or recommending premium wines to enhance the guest experience.