Summary
Overview
Work History
Education
Skills
Timeline
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Garr Hill

Phoenix,AZ

Summary

Reliable, people-focused professional with experience in retail operations and talent acquisition. Started in Store Operations and transitioned to the corporate office, helping recruiting teams and store managers make smarter, faster hiring decisions. Known for a practical, collaborative approach using real-time feedback and simple tools. Comfortable working behind the scenes or on the front lines, focused on helping teams hire confidently and build strong teams.

Overview

22
22
years of professional experience

Work History

Recruiting Assistant Manager

Discount Tire
04.2024 - Current
  • Act as a liaison between operations and corporate to ensure frontline insights are shared with recruiting leadership
  • Share candidate and recruiter feedback with senior leaders to improve hiring processes and simplify the application experience
  • Support the rollout of updated interview and selection best practices to ensure more consistent hiring across teams
  • Help create and maintain visual standards for recruiting materials to improve clarity and alignment
  • Support team focus by introducing elements of the 4 Disciplines of Execution (4DX), facilitating regular check-ins and progress updates
  • Collaborate with teammates to enhance work management tools, improving task coordination and communication across regions
  • Support recruiting teams by providing feedback, training, and guidance to improve efficiency, manage workload, and enhance candidate experience
  • Serve as a resource for recruiters, assisting with challenges and sharing best practices across regions
  • Establish relationships with CTE programs to develop pipelines for future talent pools
  • Partner with internal stakeholders to understand workforce planning needs and align recruitment strategies accordingly
  • Develop metrics-driven recruiting processes to optimize resources and improve overall results

Recruiter

Discount Tire
07.2020 - 04.2024
  • Partnered with hiring managers across regions to address staffing challenges and create effective hiring solutions
  • Supported high-volume requisitions remotely, traveling onsite as needed to assist with recruitment efforts
  • Spearheaded the rollout of a job ad spend strategy based on apply goals, helping reduce costs by nearly $1M while improving recruitment efficiency.
  • Built and maintained community partnerships to expand talent pipelines and strengthen employer brand locally and regionally
  • Coordinated recruiting activities through iCIMS, ensuring smooth scheduling and communication across candidates and teams
  • Tracked key recruiting metrics remotely to spot bottlenecks and suggest improvements for better hiring flow
  • Shared field-level insights during workforce planning to align hiring with regional needs
  • Represented the company at regional job fairs and local partner events, connecting authentically with candidates

Senior Assistant Store Manager

Discount Tire
08.2015 - 07.2020
  • Assisted Store Manager in analyzing sales data to identify trends and boost performance, supporting record sales months and 40%+ gross profit
  • Trained, coached, and mentored staff on sales techniques and product knowledge, fostering a collaborative, high-performing team environment
  • Managed daily store operations and led morning huddles to delegate tasks, align on promotions, and set clear sales goals
  • Resolved customer concerns promptly and professionally to maintain satisfaction and brand loyalty
  • Promoted efficient workflows and smooth service to enhance overall store performance

Assistant Manager

Discount Tire
01.2012 - 08.2015
  • Managed daily operations to improve workflow, support the team, and keep store performance on track
  • Developed process improvements that reduced inefficiencies and helped the team move faster and smarter
  • Analyzed store performance metrics regularly to spot gaps, drive improvements, and boost team results
  • Trained and supported new hires on service expectations and team practices to help them ramp up smoothly
  • Delivered reliable, customer-first service by resolving issues promptly and keeping satisfaction high

Tire Service Technician/Sales Apprentice

Discount Tire Company
01.2004 - 01.2012
  • Installed tires and wheels following proper safety procedures
  • Performed tire rotations, repairs, and balancing
  • Diagnosed tire-related issues, providing accurate recommendations for repairs or replacements
  • Performed secondary/contingent sales from the service bay based on customer needs
  • Followed safety protocols, training, and best practices
  • Maintained a clean and organized work area

Limited Residential Appraiser

Johill Appraisal Services
01.2005 - 01.2008
  • Assisted and completed final estimation of property values
  • Inspected properties to evaluate construction, condition and special features
  • Photographed interiors/exteriors of subject properties, as well as exteriors for comparable properties
  • Worked with programs such as ACI and Rand Mcnally Street Finder

Education

Real Estate

Michigan Institute of Real Estate
Southfield, MI
01.2005

No Degree - General Studies

University of Michigan-Dearborn
Dearborn, MI

Diploma - undefined

Southfield High School
Southfield, MI
01.2003

Skills

  • Cross-functional collaboration
  • Effective relationship management
  • Recruiting and sourcing
  • Candidate screening
  • Process improvement
  • Proficient in 4DX methodology
  • Applicant tracking systems (iCIMS)
  • Basic recruiting metrics
  • Effective time management
  • Microsoft 365 Suite (Teams, Outlook, Excel, Word, OneNote – regular use, working knowledge)

Timeline

Recruiting Assistant Manager

Discount Tire
04.2024 - Current

Recruiter

Discount Tire
07.2020 - 04.2024

Senior Assistant Store Manager

Discount Tire
08.2015 - 07.2020

Assistant Manager

Discount Tire
01.2012 - 08.2015

Limited Residential Appraiser

Johill Appraisal Services
01.2005 - 01.2008

Tire Service Technician/Sales Apprentice

Discount Tire Company
01.2004 - 01.2012

Diploma - undefined

Southfield High School

Real Estate

Michigan Institute of Real Estate

No Degree - General Studies

University of Michigan-Dearborn

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Garr Hill