Garrett O'Connor
13021 S 48th St
Summary
Dynamic professional with a proven track record in the hospitality and sports coaching sectors, notably at Nightlife Ent. Excelled in customer service and mixology, enhancing guest experiences and boosting bar revenue through innovative strategies. Demonstrated leadership as a Bar Manager and Baseball Coach, fostering team collaboration and driving performance improvements. Skilled in multitasking and reliable team coordination.
Overview
12
12
years of professional experience
Work History
Bartender/VIP Concierge
Nightlife Ent.
11.2021 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bar Manager
G & B Concepts
11.2021 - 09.2024
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Boosted bar revenue by implementing innovative cocktail menus and themed event nights.
- Skilled at working independently and collaboratively in a team environment.
Baseball Coach
Belen Consolidated Schools
01.2021 - 05.2024
- Coached players on specific position requirements such as pitching and catching.
- Improved team performance by developing comprehensive practice plans and focusing on individual player development.
- Planned and directed game strategies.
- Created a positive team environment, fostering strong relationships among players and coaching staff.
- Assisted athletes in setting personal goals and provided guidance on how to achieve them through tailored training sessions.
- Developed and delivered effective and engaging coaching sessions to improve performance.
Server/Bar Manager
The Luna Mansion
11.2012 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Brand Ambassador/ Retail Associate
Hollister
08.2014 - 05.2016
- Provided exceptional customer service to drive satisfaction.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Education
Bachelor of Arts And Science - Mass Communication
University of New Mexico
Albuquerque, NM05-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Classic cocktails
- Changing beer kegs
- Mixology
- Outstanding customer service
Timeline
Bartender/VIP Concierge
Nightlife Ent.
11.2021 - 09.2024
Bar Manager
G & B Concepts
11.2021 - 09.2024
Baseball Coach
Belen Consolidated Schools
01.2021 - 05.2024
Brand Ambassador/ Retail Associate
Hollister
08.2014 - 05.2016
Server/Bar Manager
The Luna Mansion
11.2012 - 09.2020
Bachelor of Arts And Science - Mass Communication
University of New Mexico
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