Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Malaela

Phoenix

Summary

Dynamic stylist with extensive experience at Sachi Salon, recognized for enhancing client satisfaction through personalized services and innovative hair care solutions. Proven ability in training staff and optimizing operations, leveraging strong communication and trend awareness to boost retention and referrals. Committed to delivering exceptional service and fostering a collaborative team environment.

Overview

22
22
years of professional experience

Work History

Stylist

Sachi Salon
04.2018 - Current
  • Delivered personalized styling services, ensuring client satisfaction and loyalty.
  • Trained junior stylists on advanced techniques and best practices in hair design.
  • Enhanced salon efficiency by optimizing appointment scheduling and workflow management.
  • Collaborated with team members to develop innovative hair care solutions for diverse clientele.
  • Implemented new product lines, increasing awareness of cutting-edge trends among clients.
  • Maintained high standards of cleanliness and organization within the salon environment.
  • Advised clients on hair maintenance, boosting retention through tailored recommendations.

Owner/Stylist

Brush Salon
09.2012 - 04.2018
  • Developed and implemented operational procedures to enhance customer experience and salon efficiency.
  • Trained and mentored staff in service techniques and product knowledge.
  • Managed inventory systems to ensure optimal stock levels and minimize waste.
  • Oversaw scheduling and appointments, improving client retention through effective time management.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Stylist

Dolce Salon & Spa
03.2004 - 09.2012
  • Led workshops to educate staff on emerging styles and industry advancements.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.

Education

No Degree - Musical Theater

Eastern Arizona College
Thatcher, AZ

No Degree - K Tip Extensions

Hair Dreams Extensions
Phoenix, AZ
04-2009

No Degree - Protein Based Smoothing System

Brazilian Blowout
Los Angeles, CA
05-2009

No Degree - Field Educator

Moroccan Oil Educator
Phoenix, AZ
02-2010

No Degree - Design Workshop 1 And 2

Bumble And Bumble
New York, NY
09-2010

Skills

  • Customer service
  • Product knowledge
  • Multitasking and organization
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Store opening and closing
  • Relationship building
  • Fashion knowledge
  • Product recommendations
  • Relationship building and management
  • Trend awareness

Timeline

Stylist

Sachi Salon
04.2018 - Current

Owner/Stylist

Brush Salon
09.2012 - 04.2018

Stylist

Dolce Salon & Spa
03.2004 - 09.2012

No Degree - Musical Theater

Eastern Arizona College

No Degree - K Tip Extensions

Hair Dreams Extensions

No Degree - Protein Based Smoothing System

Brazilian Blowout

No Degree - Field Educator

Moroccan Oil Educator

No Degree - Design Workshop 1 And 2

Bumble And Bumble
Gary Malaela