Gavin Bild

So far I've been at Topshelf for over a year, making up to 30 hour work weeks. I try my hardest to do well in this job for its good pay and caring managers.

• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Assisted with bussing tables and cleaning up spills.
• Monitored dining room and bar areas for signs of overcrowding.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Provided attentive service and proactively assessed guest needs.
• Established rapport with customers by providing friendly and attentive service.
• Addressed customer complaints and inquiries to verify satisfaction.
• Assisted wait staff with timely food delivery and guest requests.
• Delivered exceptional guest experiences through attentive service and quick response to issues.
• Followed supervisor instructions to complete tasks on time.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
• Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or kirtchen items used often by kitchen staff.
• Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Inspected dishwashing equipment and reported issues to supervisor.
• Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
• Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
• Stored dishes, utensils and kitchen equipment in proper locations.
• Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.

I temporarily worked as a busser to help clean tables for only a few months before being told I was no longer needed.

• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Reset and cleaned tables quickly to prepare for new customers.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
• Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
• Operated dishwashers and other kitchen equipment according to safety guidelines.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Monitored dining room inventory and replenished as necessary.
• Collaborated with other dining room and bar staff to facilitate efficient service.
• Arranged tables and chairs for special occasions and events.
• Greeted customers and provided menus upon arrival to dining room.
• Monitored food and beverage supplies, assisting with restocking when needed.