Gavin McSweeney
Tempe
Summary
Energetic and personable with proven ability to build trust quickly, educate customers, and guide clients through high-value purchasing decisions. Background includes restoration services, home improvement, solar, water systems, and hospitality environments requiring empathy, communication, and relationship-building skills. Seeking to transition into a new field where strong communication skills, relationship-building abilities and a proven capacity for rapid learning and adaptation can contribute to team success and business growth.
Overview
12
12
years of professional experience
Work History
In-person Sales
Self-employeed Contractor
Phoenix, AZ
08.2020 - Current
- Implemented comprehensive residential solar solutions, integrated water filtration systems, and installed artificial turf to elevate property value.
- Facilitated collaboration with sales teams to pinpoint client needs and propose tailored installation solutions.
- Assisted in training new sales specialists on company protocols and best practices for achieving optimal results.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Engaged with sales colleagues to refine performance outcomes and promote sharing of successful methodologies.
- Demonstrated products and services through in-home presentations, enhancing homeowner understanding and interest.
- Developed strong customer connections by employing consultative selling strategies focused on education and value.
Massage Therapist
The Phoenician Resort, Marriott International
Phoenix, AZ
03.2014 - 03.2021
- Assessed individual guest needs to deliver customized massage experiences, integrating deep tissue and Swedish techniques for optimal results.
- Facilitated training sessions for junior therapists to elevate proficiency in therapeutic methods and customer service excellence.
- Leveraged in-depth understanding of anatomical and physiological principles to tailor massage techniques to individual client needs.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Utilized empathetic listening skills and transparent communication to achieve elevated levels of customer satisfaction in treatment discussions.
- Completed advanced training in multiple therapeutic modalities to elevate professional skillset and effectiveness as a therapist.
Education
Associate of Applied Science - Physical Therapist Assistant
Pima Medical Institute
Mesa, AZNo Degree - General Studies
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZLicensed Massage Therapist - Massage Therapy
Arizona School of Massage Therapy
Tempe, AZSkills
- Flexible and adaptable
- Effective verbal communication
- Self-directed learner
- Resourceful problem-solving
- In-person presentations
- Construction and DIY background
- Strong mechanical aptitude
- Logical and analytical
- Sales and service-oriented
Timeline
In-person Sales
Self-employeed Contractor
08.2020 - Current
Massage Therapist
The Phoenician Resort, Marriott International
03.2014 - 03.2021
Associate of Applied Science - Physical Therapist Assistant
Pima Medical Institute
No Degree - General Studies
Maricopa Community Colleges, Scottsdale Community College
Licensed Massage Therapist - Massage Therapy
Arizona School of Massage Therapy