Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geneiveve Rodriguez

Benson

Summary

Dynamic Human Resources Manager with a proven track record at Walmart, excelling in employee relations and staffing optimization. Expert in labor law compliance and onboarding, successfully enhancing employee retention through strategic initiatives. Recognized for fostering a collaborative work environment and implementing effective training programs that drive organizational success.

Well-qualified People Lead with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

16
16
years of professional experience

Work History

Human Resources Manager

Walmart
08.2022 - Current
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Processed employee claims involving performance issues and harassment.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Recruited top talent to maximize profitability.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Department Manager

Walmart
05.2018 - 08.2022
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Assistant Manager

Eegee’s
03.2009 - 10.2016
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Education

High School Diploma -

Benson High School
Benson, AZ
05-2005

Skills

  • HR leadership
  • Recordkeeping
  • Labor law compliance
  • Staffing optimization
  • Recruitment
  • Employee relations
  • HR guidance
  • Employee retention
  • Exit interviews
  • Post-hire check-ins
  • New employee orientation
  • Employee onboarding
  • Onboarding and orientation
  • Orientation preparation
  • Workforce planning
  • Recruitment and hiring
  • Policy enforcement
  • Employee support

Timeline

Human Resources Manager

Walmart
08.2022 - Current

Department Manager

Walmart
05.2018 - 08.2022

Assistant Manager

Eegee’s
03.2009 - 10.2016

High School Diploma -

Benson High School

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Geneiveve Rodriguez