Organized Front Desk/Reservation Agent with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
La Estancia
07.2024 - Current
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Verified tenant incomes and other information before accepting lease applications.
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Leasing Consultant
Autumn Creek
07.2023 - 04.2024
Debt Consultant
Freedom Debt Relief
11.2021 - 07.2023
Mentored new hires in the intricacies of debt consultation, instilling confidence in their ability to deliver exceptional service to clients.
Maximized debt reduction results with thorough research on creditors'' policies and practices.
Developed tailored strategies, effectively resolving complex client cases involving bankruptcy or litigation threats.
Leasing Consultant
Parcland Crossing
03.2019 - 10.2021
Education
Blue Print
Chandler, AZ
05.2012
Skills
Front Desk
Opera
Team building
CSR
Customer Care
Call Center
Customer Service
Property Management
Yardi
Fair Housing Regulations
Property Leasing
Sales
Negotiation
Microsoft Word
Microsoft Excel
Inside sales
Direct sales
Outside sales
Service-oriented
Quick learner
Hospitality background
Natural leader
Courteous
Computer knowledge
Efficient
Customer service
Fair housing regulations
Fair housing policies
Customer service expertise
Lease agreements
File management
CRM software
Timeline
Leasing Consultant
La Estancia
07.2024 - Current
Leasing Consultant
Autumn Creek
07.2023 - 04.2024
Debt Consultant
Freedom Debt Relief
11.2021 - 07.2023
Leasing Consultant
Parcland Crossing
03.2019 - 10.2021
Blue Print
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