Organized Front Desk/Reservation Agent with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
La Estancia
07.2024 - Current
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Verified tenant incomes and other information before accepting lease applications.
Responded to requests and scheduled appointments for property showings.
Greeted clients, showed apartments, and prepared leases.
Leasing Consultant
Autumn Creek
07.2023 - 04.2024
Debt Consultant
Freedom Debt Relief
11.2021 - 07.2023
Mentored new hires in the intricacies of debt consultation, instilling confidence in their ability to deliver exceptional service to clients.
Maximized debt reduction results with thorough research on creditors'' policies and practices.
Developed tailored strategies, effectively resolving complex client cases involving bankruptcy or litigation threats.