GEORGI SAVOV
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Service Coordinator Supervisor
The Society Of Saint Vincent DePaul
08.2024 - 02.2025
- Conducted regular performance appraisals, identifying areas for growth and providing constructive feedback for professional development.
- Promoted a positive work environment through open communication channels
- Collaborated with other departments to develop seamless processes, improving overall company efficiency and client satisfaction levels.
- Managed a team of service coordinators, ensuring effective workload distribution and optimal use of resources.
- Completed payroll through ADP
- Reduced client complaints by actively addressing concerns and implementing timely solutions.
- Oversaw night operations of the service coordination department, ensuring all tasks were completed accurately and on time.
- Utilized Uplift System
- Coordinated and monitored service activities to confirm work met all requirements.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Shelter Service Coordinator
The Society Of Saint Vincent DePaul
04.2024 - 08.2024
- Managed a high volume of client requests, ensuring timely and effective service.
- Established strong relationships with clients through regular follow-ups, keeping them informed about new shelter updates.
- Assessed clients' needs and developed solutions to meet needs.
- Maintained overall safe work environment
- Completed shelter inventory
- Assisted with food distribution during meal times
- Completed bed check utilizing Uplift database
- Completed Nightly Log to document incidents throughout the night
- Coordinated with case managers and other onsite departments.
Behavioral Health Support Staff
Behavioral Systems Southwest
10.2023 - 04.2024
- Understood and followed oral and written directions
- Prioritized and organized tasks to efficiently accomplish service goals
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Monitored patient safety in all areas of the facility
- Provided crisis intervention services to patients in need
- Provided referrals for mental health services when necessary for improved rehabilitation outcomes
- Administer Urine Drug Screens
- Administer breathalyzers
- File the appropriate paperwork for each client
Navigator
The Human Services Campus (HSC)
- Managed the Nightly Operations of this temporary weather relief shelter for men and women experiencing homelessness
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs
- Utilized HMIS Proficiently and daily
- Utilized community resources based on clients specific needs
- Connected clients with Housing resources/referrals
- Managed inventory
- De escalated crisis situations utilizing the Trauma Informed approach
- Completed VISPDATS
Overnight Shelter Advocate
Sojourner Center
Current
- Answered Crisis Calls on 24hr Crisis Line
- Completed paperwork and documentation accurately and on time
- Identified appropriate community resources and provided referrals for services
- Utilized Apricot database system to document Participant Notes
- Utilized Apricot Solutions to document participant notes, needs assessments and progress notes, Crisis Line Tracking
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations
- Advocated for victims during difficult situations by connecting them needed services
- Mopped solid surfaces with proper chemical solutions
- Collected trash from floors within walkways, bathrooms and work areas
- Sanitized frequented areas and equipment using approved supplies
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
- Restocked supplies, replacing toiletries, liners and soaps
- Responded to emergency cleaning requests to meet client expectations
Case Manager
The City of Phoenix
- Answered telephones to assist customers and resolve issues
- Assisted with Rental Assistance
- Assisted with Utility Assistance
- Detailed Case Notes
- Utilized multi-phone and online system such as Fiscal W9 search, Adobe Sign, APS, City of Phoenix, Maricopa County Assessor, Oracle Utilities Customer Care & Billing, City of Phoenix Prefix Health, COP Water, Outlook HSD
Security Guard
PPI
- Secured personnel and premises by inspecting buildings and patrolling property
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles
- Protected entrances by scanning individuals and bags
- Addressed problems quickly and reported clear information while working under minimal supervision
- Guarded restricted areas to prevent unauthorized entry
- Documented security-related situations and submitted in-depth reports to superiors
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
Pest Control Technician
Team2Pest Control
- Followed all company protocols when applying pesticides on the inside and outside of structures
- Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency
- Utilized appropriate protective gear and equipment during application
- Identified infestations and isolated sources with physical inspections of premises
- Set mechanical traps, baits and glue boards to remove pests from interior areas
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation
- Maintained knowledge and adhered to state rules and regulations
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals
Home Depot Associate
Home Depot
- Maintained well-stocked and organized sales floor
- Received and processed product returns and coordinated disposal of defective or broken items
- Monitored work areas for cleanliness and functionality and removed obstacles for safety
- Moved large and bulky items manually or with pallet jacks or forklifts
Furniture Delivery Driver
American Furniture Warehouse Co
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled merchandise in accordance with product handling standards
- Obeyed traffic laws and follow established traffic and transportation procedures
- Loaded trucks and safely secured merchandise to prevent damage during transportation
- Promoted positive customer service by delivering on-time shipments and fully resolving issues
- Lifted up to 150lbs
- Assembled Furniture
- Loaded and unloaded vehicles at distribution center and delivery address
Resident Coordinator
Homefirst Services
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed
- Utilized HMIS
- Completed Intakes
- Familiar with Homelessness
Skills
- Driving
- Box truck
- Load & unload
- Warehouse experience
- Power tools
- Customer service
- Heavy lifting
- HMIS Proficient
- Verbal and Written Communication
- Conflict Resolution
- Documentation and Reporting
- Forklift Experience
- Case Planning
- CPI Trained
- Relationship Building
- Trauma Informed Approach
- Surveillance
- Landscape Maintenance
- Excellent Communication
- Data Management
- Attention to Detail
- Team coordination experience
- Problem-solving
- Teamwork and collaboration
- Multitasking Abilities
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
Certification
- CPR Certification
- CPI Certification
- First Aid Certification
- Guard Card
Timeline
Overnight Shelter Advocate
Sojourner Center
Current
Service Coordinator Supervisor
The Society Of Saint Vincent DePaul
08.2024 - 02.2025
Shelter Service Coordinator
The Society Of Saint Vincent DePaul
04.2024 - 08.2024
Behavioral Health Support Staff
Behavioral Systems Southwest
10.2023 - 04.2024
Navigator
The Human Services Campus (HSC)
Case Manager
The City of Phoenix
Security Guard
PPI
Pest Control Technician
Team2Pest Control
Home Depot Associate
Home Depot
Furniture Delivery Driver
American Furniture Warehouse Co
Resident Coordinator
Homefirst Services
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