Dedicated professional with strong guest assistance and problem-solving skills. Experienced in office coordination and communication, committed to enhancing guest satisfaction and operational efficiency.
Overview
28
28
years of professional experience
Work History
FA / Card Holder Service Agent
Recreation Centers of Sun City
Sun City
08.2025 - 02.2026
Assisted guests with inquiries and provided information about recreational activities.
Responded to guest concerns promptly and professionally during their visits.
Monitored facility usage to ensure compliance with safety guidelines.
Worked with Homewise on a weekly basis, worked with making sure checks were put into the system and accounted for at the end of each day.
Helped guest pay for their yearly assessments, answered questions they may have and directed them to help if I could not answer their questions.
Helped to support staff members where needed.
Office Coordinator
Tlc Engineering For Architecture
Deerfield Beach
06.2016 - 06.2023
Coordinated office activities to support engineering and architectural teams.
Managed scheduling for meetings and project deadlines effectively.
Assisted in document preparation for client proposals and presentations.
Maintained filing systems for project documentation and correspondence.
Facilitated communication between departments to enhance workflow efficiency.
Organized office supplies inventory and coordinated procurement processes.
Implemented office procedures to streamline daily operations and improve organization.
Greeted visitors and directed them to the appropriate area or person.
Administrative Assistant
Lsw engineers
Phoenix
07.1998 - 01.2014
Managed scheduling and coordination of office meetings and events.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Assisted in preparing reports and presentations for engineering projects.
Composed letters, memos, reports, emails, and presentations for management staff.