Geraldine Hernandez
Laveen
Summary
Professional summary
Dedicated and responsible FHN associate at Amazon since August 2022, consistently earning the trust of managers through exceptional work ethic. Proven ability to take on additional responsibilities which gave me the opportunity to assist as a PG. Transferred onto day shifts as a DC associate where I was recognized for potential and promoted to Ambassador role where I have assisted with visitors interested in my main path.
Overview
5
5
years of professional experience
Work History
Learning Ambassador
Amazon
06.2024 - Current
- Recognized for potential and promoted to Ambassador role, delivering comprehensive constraining session and providing valuable assistance with AEW for eager visitors seeking expertise.
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for students and training new associates on warehouse procedures.
Reverse Logistics
Amazon
08.2022 - Current
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Met or exceeded daily performance goals through consistent focus on task completion and time management .
- Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
- Effectively and safely managing two production lines with 30+ associates during staff shortage, with a safe and effective hand off.
Assistant Manager
McDonald's Restaurant
12.2019 - 01.2022
- Company overview: fast food restaurant
- I have a lot of experience in treating people as warmly and respectfully as possible giving them excellent service.
- Supervised day-to-day operations to meet performance, quality and service experience.
- Maintained a clean, safe, and organized store environment to enhance the costumer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored juniors staff members in their professionals development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Camelback High School
Phoenix, AZ05-2022
Skills
- Social skills: listening are full and giving each person the attention they deserve treating people with respect, communication making people feel comfortable, knowing how to express yourself correctly, knowing how to separated work from personal, treating my work with respect and taking it seriously
- soft skills: Effective communication, leadership skills, teamwork, problem solving, attention to detail
- Hard skills: Handling PowerPoint, word, and excel, I am familiar with the programs I studied programming for 2 and a half years
Languages
English
Professional Working
Spanish
Native or Bilingual
Interests
- Music
- Gym Workouts
- Cooking
- Reading
Timeline
Learning Ambassador
Amazon
06.2024 - Current
Reverse Logistics
Amazon
08.2022 - Current
Assistant Manager
McDonald's Restaurant
12.2019 - 01.2022
High School Diploma -
Camelback High School
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