Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Geraldine Williams

Tempe

Summary

Certified pharmacy technician with a solid background in Outpatient, Inpatient pharmacy and Immunization Clinic operations. Proficient in medication dispensing, inventory management, immunization administration, and pharmacy software systems. software systems. Proven mentor of new and established pharmacy technicians. Known for attention to detail, accuracy in prescription filling, and commitment to patient safety, and customer service.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

IHS - Phoenix Indian Medical Center
Phoenix
07.2020 - Current
  • Duties performed in 6 pharmacy related settings: Outpatient pharmacy, Inpatient pharmacy, Immunization clinic, Specialty pharmacy, Primary Care pharmacy and Pediatrics pharmacy.
  • Performed weekly rotation of positions, requiring me to work independently
  • I posses a combination of specialized skills and experience in pharmaceutical nomenclature, mathematical calculations, drug characteristics, drug storage, vaccine administration, inventory management of vaccines and pharmacy drugs, unit-dose packaging and patient confidentiality, to name a few
  • Duties and skills involve preparation, review, dispensing and control of medication, vaccines, pharmaceutical products to patients and hospital personnel.
  • I performed independent technical procedures involve verifying the accuracy of patient information on prescription orders prior to final verification by pharmacist. Prior to dispensing prescriptions I verify the accuracy of patient information determining appropriate patient on prescription label including the medication instruction per diagnosis, dispense quantity, accuracy of dosage per patient weight. Enter patient profile information into the EHR and RPMS pharmacy computer systems accurately and completely as well as in the pharmacy Automated Robotic Dispensing system. Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles. Following HIPAA protocol and procedures at the dispensing/counseling stage I assist patients in understanding their medication instructions and usage directions. Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation in pharmacy software and with the Automated Robotic Dispensing system
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Teamed with fellow technicians and pharmacists with prioritizing and clearing high volume of prescriptions at peak times.
  • Administered vaccines to walk-in patients and educated patients on benefits of vaccination and side effects. Monitor and report adverse effects after a vaccine administration
  • Completed inventory of state and federal funded vaccinations, restock vaccines to pharmacies and Immunization clinic. Restock supplies needed for vaccine administration.
  • Completed clinic orders in filling medication and other healthcare products to departments accurately and efficiently.
  • Fulfilled vaccine orders to Pediatrics, employee health, and other clinics
  • Assist in seasonal vaccination drives and health fairs administering vaccines to patients
  • Assist Immunization team in vaccine compliance visits and other regulatory visits
  • Review and data entry of patient vaccination history into local or state AZ and NM ASIIS database system
  • Manage vaccine inventory, ordering and storage for vaccines per federal and state program procedures. Monitor the storage and handling of vaccines within the hospital
  • Conducted Data Logging inventory for VFC vaccines to submit vaccine orders for Federal funded vaccines
  • Conducted temperature readings and data entry for all refrigerators and freezers maintained in pharmacy and immunization clinic
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians as well as followed safety protocols handling hazardous drugs or materials in accordance with OSHA standards
  • Participated in continuing education and training to stay current with pharmacy practices and technology.
  • Consulted with patients via telephone or in-person to assist with navigating pharmacy systems and completing refill requests.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies on fast moving drugs
  • Perform independent technical procedures that require accuracy in the preparation of sterile intravenous admixtures, antibiotics piggybacks, syringes, solutions, and compounds using aseptic techniques. Document and accurately label all outgoing IVs with appropriate patient information and drug.
  • Maintained adequate unit-dose stock and narcotics in the automated dispensing cabinet on inpatient floors, ER dept, OR, Same-day surgery, PACU and procedure room
  • Sanitized and disinfected the Chemo biological compounding cabinet and Laminar hood according to USP 797 standards. Restocked compounding rooms with necessary supplies needed to compound IV antibiotics
  • Data entry of sterilization, disinfecting, temperatures and humidity readings, eye wash temperatures
  • Monitor inventory of supplies, IV admixtures, frozen IV antibiotics, unit-dose drugs.
  • Operated and conducted compliance unit-dose packaging of prescribed medications into unit dose containers.
  • Ordered bulk supplies from hospital warehouse and Central supplies department through hospital data system; IV solutions, gowns, gloves, syringes, chemo trash containers, sharps containers, sanitizing and disinfecting supplies
  • Managed pharmacy inventories, rotated stock, removed expired, or damaged drug products
  • Provided guidance to fellow technicians, improving pharmaceutical workflow. Trained and mentored new Pharmacy Technicians, enhancing their proficiency and confidence in daily operations.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy
  • Supported pharmacy operations by answering phone calls and directing queries appropriately, filing and data entry.

Pharmacy Technician

PharmCare USA of Phoenix
Phoenix
11.2019 - 07.2020
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Conducted maintenance and maintained the Automated robotic Dosis system
  • Prepared medication in blister cards and vials ensuring correct medication is filled with correct dose and drug strength
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Teamed with fellow technicians and pharmacists to prioritize and complete orders.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Cleaned and maintained equipment or work areas according to prescribed methods.

Pharmacy Technician

IHS - Gallup Indian Medical Center
Gallup
12.2002 - 08.2014
  • Duties performed in 3 related settings: Outpatient, Inpatient, Ambulatory pharmacy
  • Performed weekly rotation of positions that required me to work independently
  • Performed a combination of specialized skills in pharmaceutical nomenclature mathematical calculations, drug characteristics drug storage, patient confidentiality, unit-dose packaging

Duties performed in the preparation, review, dispensing and control of medications and pharmaceutical products to patients and hospital staff. I performed independent technical procedures that involved the review of patient chart in EHR to to determine correct patient, number of medications, correct dose and quantity are in range of patient weight and diagnosis before final verification by Pharmacist prior to dispensing prescriptions.

  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Ensured compliance with state and federal pharmacy laws and regulations.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Greeted patients and answered questions regarding personal medication request or pharmacy products.
  • Compounded medications according to established procedures and standards.
  • Checked for completeness of all new labels and refill labels.
  • Managed the preparation and dispensing of sterile compounds adhering to aseptic techniques and standards.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Received and stored incoming compounding supplies and informed inpatient supervisor of stock needs and shortages.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.

Education

Vocational Certification - Pharmacy Technician

Pima Medical Institute
Mesa, AZ
11-2019

Some College (No Degree) - Liberal Arts and Sciences

University of New Mexico - Gallup Branch
Gallup, NM

High School Diploma -

Ganado High School
Ganado, AZ
05-1984

Skills

  • Medication dispensing and verification
  • Pharmacy inventory management
  • Patient education and HIPAA confidentiality
  • Customer service and support
  • Data entry and automation
  • Patient education
  • Robotic prescription dispensing systems
  • IV admixture preparation
  • Problem solving and critical thinking
  • Immunization administration with children and adults
  • AZ and NM ASIIS data management
  • Vaccine ordering and storage
  • Regulatory compliance for vaccines
  • Training and mentoring
  • Equipment troubleshooting
  • Pharmacy software proficiency

Certification

  • PTCB Certified
  • Immunization Administration, AzPA Certified 2021
  • Sterile Compounding Certified, 2019 Pima Medical Institute

Languages

Navajo
Limited

Timeline

Certified Pharmacy Technician

IHS - Phoenix Indian Medical Center
07.2020 - Current

Pharmacy Technician

PharmCare USA of Phoenix
11.2019 - 07.2020

Pharmacy Technician

IHS - Gallup Indian Medical Center
12.2002 - 08.2014

Vocational Certification - Pharmacy Technician

Pima Medical Institute

Some College (No Degree) - Liberal Arts and Sciences

University of New Mexico - Gallup Branch

High School Diploma -

Ganado High School
Geraldine Williams