Gerallyn Yellowman
Kaibeto
Summary
Dynamic professional with a strong background in customer service and team leadership, honed at Family Dollar. Proven ability to enhance workflow and optimize scheduling, while fostering positive relationships with clients and staff. Skilled in money handling and decision-making, consistently ensuring a safe and organized environment to elevate customer satisfaction.
Overview
19
19
years of professional experience
Work History
Asst Manager
Family Dollar
01.2023 - Current
- Assisted management in daily operations, ensuring efficient workflow and team collaboration.
- Supported training of new staff, enhancing their understanding of company procedures and expectations.
- Coordinated scheduling and task assignments to optimize resource utilization within the team.
- Monitored inventory levels, contributing to effective stock management and supply chain processes.
- Resolved customer inquiries promptly, ensuring satisfaction and fostering positive relationships with clients.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Griller
McDonald's
07.2011 - 10.2011
- Prepared and grilled menu items following established recipes and cooking standards.
- Maintained cleanliness of grilling equipment and workstations to ensure food safety compliance.
- Collaborated with kitchen staff to coordinate timely meal preparation during peak hours.
- Monitored food temperatures to guarantee quality and adherence to health regulations.
- Adapted quickly to changing demands in a fast-paced environment while maintaining service quality.
- Increased safety by adhering to proper food handling practices and sanitation guidelines.
Boilermaker Helper
Zachry Industrial
06.2007 - 07.2007
- Assisted in preparation and handling of materials for boiler assembly tasks.
- Learned safety protocols and proper use of personal protective equipment (PPE).
- Supported lead boilermakers in assembling, repairing, and maintaining boilers.
- Operated basic hand tools and power tools under supervision to perform tasks.
- Maintained cleanliness and organization of work area to enhance safety and efficiency.
- Observed experienced team members to gain knowledge of boiler fabrication processes.
- Contributed to team efforts by communicating effectively with coworkers during projects.
- Improved workflow, effectively organizing tools and materials needed for various tasks.
Education
High School Diploma - General Studies
Greyhills Academy High School
Tuba City, AZ05.2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Employee scheduling
Timeline
Asst Manager
Family Dollar
01.2023 - Current
Griller
McDonald's
07.2011 - 10.2011
Boilermaker Helper
Zachry Industrial
06.2007 - 07.2007
High School Diploma - General Studies
Greyhills Academy High School