Gerardo Elizalde
Goodyear
Summary
Results-driven professional with extensive experience in crisis management and team leadership. Proven ability to coordinate emergency responses and conduct water rescues, ensuring safety and security in high-pressure situations.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Site Director
Family Promise of Greater Phoenix
Scottsdale
10.2021 - Current
- Oversaw daily operations to ensure efficient site management and staff coordination.
- Developed and implemented operational strategies to enhance productivity and service quality.
- Managed compliance with safety regulations and company policies across the site.
- Led training programs for staff to improve skills and operational knowledge.
- Facilitated communication between departments to streamline processes and resolve issues.
- Monitored inventory levels and coordinated supply chain logistics for optimal performance.
- Evaluated staff performance and provided constructive feedback for professional development.
- Created reports on site operations to inform senior management of trends and needs.
- Provided guidance, direction, and support to ensure completion of projects on time and within budget.
- Conducted regular meetings with staff to review performance metrics and identify areas for improvement.
- Sourced and hired high-quality candidates for key vacancies.
- Identified potential risks associated with certain tasks or activities and implemented mitigation strategies accordingly.
- Monitored daily activities of site personnel to ensure quality assurance standards were met.
- Investigated customer complaints or inquiries regarding products or services offered by the organization.
- Resolved conflicts between personnel in a timely manner while maintaining professional demeanor.
- Facilitated communication between clients, families, and service providers.
- Monitored client progress and adjusted care strategies as needed.
- Coordinated client assessments and developed personalized care plans.
Bus operator & Road Supervisor
Transdev
Phoenix
05.2018 - 10.2021
- Operated buses along designated routes while adhering to schedules.
- Assisted passengers with disabilities and maintained accessibility standards.
- Ensured passenger safety by conducting pre-trip vehicle inspections.
- Supervised bus operators to ensure that safety practices were followed, and conducted quality driver checks to ensure that policies were met.
- Supervised daily operations and ensured compliance with safety regulations.
- Trained new staff on operational procedures and safety protocols effectively.
- Monitored team performance and provided feedback to enhance productivity.
- Collaborated with management to address operational challenges promptly.
- Inspected roads to identify deficiencies and potential hazards; coordinated with other departments to ensure proper repairs were made.
- Prepared reports summarizing operational data, such as expenditures and man-hours worked, for review by the senior management team.
- Investigate accidents and incidents involving the buses.
- Collaborated with local police when the bus was involved.
Code Enforcement Officer
City Of Scottsdale
Scottsdale
06.2008 - 04.2018
- Conducted inspections to ensure compliance with building codes and zoning regulations.
- Investigated complaints regarding property violations and initiated corrective actions.
- Collaborated with local agencies to enforce housing, health, and safety standards.
- Prepare and issue a citation.
- Testify in court proceedings.
- Prepare an incident report on the investigation involving civil and criminal offenses.
County Enforcement Agent
Maricopa County
Phoenix
11.2000 - 06.2008
- Conducted investigations to ensure compliance with local regulations.
- Assisted in gathering evidence for enforcement actions and procedures.
- Collaborated with law enforcement agencies on compliance matters.
Quality Inspector
Treffers Precession
Phoenix
11.1998 - 11.2000
- Inspected products for quality and adherence to specifications.
- Documented inspection results and ensured accurate record-keeping.
- Communicated issues to supervisors for timely resolution.
Quality Inspector of Process
Kachina Testing Laboratory
Phoenix
10.1995 - 11.1998
- Conducted thorough inspections of materials and products for quality compliance.
- Utilized testing equipment to assess product specifications and tolerances.
- Documented inspection results and reported discrepancies to management.
- Collaborated with production teams to address quality concerns promptly.
- Developed and maintained inspection protocols for consistent evaluation standards.
Enlisted Surface Warfare Specialist
U.S. Navy Active Duty
San Diego
08.1988 - 10.1995
- Conducted water rescues to ensure safety of individuals in distress.
- Conducted routine patrols to deter criminal activity and ensure safety.
Education
High School Diploma -
Calexico High
1030 Encinas Ave. Calexico, Ca. 9223106-1986
Skills
- Water rescue
- Tactical navigation
- Damage control
- Equipment maintenance
- Maritime operations
- Crisis management
- Team leadership
- Risk assessment
- Situational awareness
- Problem solving
- Conflict resolution
- Attention to detail
- Decision making
- Training and development
- Watch standing procedures
- Threat analysis
- Small arms handling
- Firefighting techniques
- Operational planning
- Hazardous materials handling
- Weather observation
- Deck seamanship
- Security measures implementation
- Emergency response coordination
- Personnel mentoring
- Interpersonal communication
- Force protection
- Communications equipment
- Asset protection
- Willingness to learn
- Mission preparation
- Data collection and analysis
- Teamwork
- Managing safety gear
- Safety protocols
- Intelligence gathering
- Teamwork and loyalty
- Anti-Terrorism Tactics
- Safety guidelines
- Self-aid buddy care (SABC)
- Explosives handling
- Combat training
- Continuous improvement
- Cultural sensitivity
- Time management abilities
- Excellent communication
- Weapons deployment
- Team collaboration
- Multitasking
- Organizational skills
- Ship maintenance
Affiliations
- I am a professional who is always ready to tackle any problems and find a safe resolution or resolution. I am a team player and a good listener. I speak both English and Spanish fluently. I am fluent in report writing of incident/accidents. I am fluent with a variety of computer program, like Word, excel, salesforce, HMIS, and outlook. I am a great communicator and great note taker with an attention to detail.
Accomplishments
- I have receive multiple awards. Kuwaiti liberation, Good Conduct time 5, Manditorous Unit Citation, Navy Achievement, Expert Weapons, Expedition Unit Citation, Enduring freedom, Overseas Operations, Southeast Asia, and Award from the Commandant of the Marine Corp.
Certification
- Class B commercial with current ADOT Physical certification with passenger, student endorsement.
Languages
English
Professional
Spanish
Professional
Timeline
Site Director
Family Promise of Greater Phoenix
10.2021 - Current
Bus operator & Road Supervisor
Transdev
05.2018 - 10.2021
Code Enforcement Officer
City Of Scottsdale
06.2008 - 04.2018
County Enforcement Agent
Maricopa County
11.2000 - 06.2008
Quality Inspector
Treffers Precession
11.1998 - 11.2000
Quality Inspector of Process
Kachina Testing Laboratory
10.1995 - 11.1998
Enlisted Surface Warfare Specialist
U.S. Navy Active Duty
08.1988 - 10.1995
High School Diploma -
Calexico High