Summary
Work History
Education
Skills
Timeline
Generic

Gerardo Torres II

Chandler

Summary

Seasoned Operations Manager and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Work History

Operations Manager

Walmart
07 2022 - Current
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.

Coach

Walmart
01 2021 - 07 2022
  • Led Digital and Front End Operations.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.

Assistant Store Manager

Walmart
08 2019 - 01 2021
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

Bachelor's Degree of Science - Business Management

Wilkes University
2018-05

Skills

  • Relationship-Building
  • Leadership
  • Communication
  • Time Management
  • Project Managememt
  • Data Analysis
  • Creativity
  • Adaptability
  • Merchandising
  • Business Development
  • P&L Management
  • Performance Evaluations
  • Strategic planning
  • Financial Management
  • Spanish Speaking

Timeline

Operations Manager

Walmart
07 2022 - Current

Coach

Walmart
01 2021 - 07 2022

Assistant Store Manager

Walmart
08 2019 - 01 2021

Bachelor's Degree of Science - Business Management

Wilkes University

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Gerardo Torres II