Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
5
5
years of professional experience
Work History
Service Technician
Mercedes Benz Of Northern Arizona
04.2024 - Current
Diagnosed and troubleshot problems, repairing, and restoring vehicles to peak performance.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Diesel Technician
Freightliner of Arizona
11.2022 - 08.2024
Troubleshot systems, traced problems and diagnosed root causes.
Performed vehicle lubrication and DOT safety inspections.
performed engine replacements and engine rebuilds in medium and heavy duty tractors
Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
Automotive Technician
Sun Devil Auto
01.2020 - 10.2022
Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea