Gianna Epperson
Scottsdale
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. Looking to expand my skills in legal research and case briefing while assisting clients in need of legal services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Fox Restaurant Company
Scottdale
07.2021 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to a high volume of customers while promoting certain menu items to optimize sales.
- I became certified to train new employees on restaurant standards and procedures.
Doordasher
DoorDash
Scottdale
06.2020 - 05.2021
- Provided excellent customer service when interacting with clients during meal pickups and deliveries.
- Ensured timely delivery of meals to customers in accordance with company standards.
- Responded promptly to customer inquiries regarding the status of their orders over the phone.
Education
Bachelor of Arts - Business Law
Arizona State University
Tempe, AZ12-2024
Skills
- Legal research
- Briefing cases
- Positive and professional
- Team collaboration
- Sales techniques
- Conflict resolution
- Critical thinking
Affiliations
- Volunteer yearly for Tim Tebow's Night to Shine
- Part time nanny and dog sitter
- Bowling league with college friends
- Event vendor for local clothing markets
Accomplishments
- Won a periodic sales contest promoting specific menu items
- Received a promotion all four years while working at FRC
Certification
Certified trainer with Fox Restaurant Company
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Server
Fox Restaurant Company
07.2021 - Current
Doordasher
DoorDash
06.2020 - 05.2021
Bachelor of Arts - Business Law
Arizona State University
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