Gianna Higuera
Goodyear
Summary
Dynamic and results-driven professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and food preparation, consistently exceeding compliance standards while maintaining a clean and organized work environment. Committed to fostering loyalty and repeat business.
Overview
4
4
years of professional experience
Work History
Crew Member
Raising Cane's
09.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
Retail Sales Associate
Finish Line
07.2024 - 08.2025
- Trained new associates on store policies, procedures, and customer service best practices.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Back of House Team Member
Chick-fil-A
07.2023 - 03.2024
- Maintained cleanliness and organization of kitchen and storage areas to ensure compliance with health standards.
- Collaborated with front-of-house staff to coordinate timely food service during peak hours.
- Assisted inventory management by tracking supplies and notifying management of low stock levels.
- Adapted to changing priorities in a fast-paced environment, maintaining quality under pressure.
Sales Associate
Walmart
02.2022 - 02.2023
- Executed inventory management tasks, including restocking shelves and organizing stockroom areas.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
La Joya Community High School
Tolleson, AZ05-2024
Skills
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Clear communication
- Attention to detail
- Customer engagement
- Cleaning and sanitizing
- Flexible schedule
- Leadership qualities
- Food preparation
- Store opening and closing
- Resilience and persistence
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Crew Member
Raising Cane's
09.2025 - Current
Retail Sales Associate
Finish Line
07.2024 - 08.2025
Back of House Team Member
Chick-fil-A
07.2023 - 03.2024
Sales Associate
Walmart
02.2022 - 02.2023
High School Diploma -
La Joya Community High School