Gianna Lopez
Gilbert
Summary
Proven track record in enhancing customer experience and streamlining financial transactions at BootBarn showcases my exceptional customer service and time management skills. Adept at fostering client relationships and maintaining meticulous areas, I excel in both teamwork and problem-solving, ensuring a welcoming and efficient environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
BootBarn
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Boutique Nail Bar
01.2024 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associates - Sonography/radiology
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
Timeline
Sales Associate
BootBarn
09.2024 - Current
Receptionist
Boutique Nail Bar
01.2024 - 09.2024
Associates - Sonography/radiology
Maricopa Community Colleges, Mesa Community College
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