Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Gigi Cavallaro

Phoenix

Summary

Dynamic professional with a proven track record in sales and event planning, exemplified by nearly one million dollars in sales at Arhaus. Skilled in client relations and financial oversight, excelling in strategic project management and team leadership, ensuring exceptional service quality and successful outcomes in high-pressure environments.

Overview

22
22
years of professional experience

Work History

Owner

Gigi’s Mad Italian
Phoenix
07.2019 - Current
  • Mobile Restaurant Catering
  • Festivals
  • School events

Design Consultant

Arhaus
Phoenix
09.2021 - 08.2022
  • Achieved nearly one million dollars in sales through effective utilization of selling model.
  • Maximized sales while ensuring exceptional guest experiences at all times.
  • Navigated relationships with high-end clients managing multiple properties across various states.

Executive Assistant

Red Bird Farms
Englewood
07.2014 - 08.2018
  • Coordinated food shows, plant tours, and meetings to enhance customer engagement.
  • Planned events including golf tournaments, employee summits, promotional trips, and team-building activities.
  • Directed yearly poultry show convention to showcase industry innovations.
  • Managed domestic and international travel arrangements, including hotels and transportation logistics.
  • Served on Colorado Chefs Association Board of Directors; chaired Golf Tournament in 2018.
  • Oversaw marketing initiatives, including point-of-sale materials and digital promotions.
  • Handled customer correspondence to address complaints and gather feedback effectively.
  • Generated reports on pricing distributions and performance metrics for sales teams.

Administrative Assistant/Office Manager

Rex Marketing
Highlands Ranch
04.2010 - 08.2014
  • Prepare invoices, reports, memos, letters, financial statements
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Monthly Expense Reports
  • Organize all travel, hotel, and rental car

Administrative Assistant/Regional Office Manager

Brinker International/Chili's
Centennial
06.2003 - 04.2010
  • Managed regional office operations, ordering supplies and maintaining technical equipment.
  • Processed office invoices to ensure timely payments.
  • Coordinated regional calendar for meetings and training modules.
  • Reviewed and maintained G&A budgets for regional office to optimize spending.
  • Facilitated recognition support throughout the region to acknowledge contributions.
  • Assisted all stores in the region with operational needs.
  • Triage incoming phone calls to regional office for effective communication.
  • Organized travel arrangements and events, including flights, hotels, and summits.

Education

CFP - CERTIFIED FOOD PROTECTION MANAGER

ANSI
ONLINE
08-2022

High School -

Horizon High School
Scottsdale, Arizona

Skills

  • Event planning and logistics
  • Catering and inventory management
  • Sales and client relations
  • Financial oversight and budgeting
  • Team leadership and staff management
  • Negotiation and communication skills
  • Project management and strategic planning
  • Service quality assurance and customer support
  • Seamless execution
  • Report generation
  • Small business operations
  • Service quality assurance
  • Project management
  • Quality management systems
  • Financial planning
  • Budget administration
  • Administrative oversight
  • Process optimization

Community Service

  • Volunteer Coordinator, Highlands Ranch High School – Marching Band, 09/01/14, 05/31/15
  • President, Highlands Ranch High School – Track and Field, 09/01/14, 05/31/15
  • Vice President, Highlands Ranch High School – Track and Field, 09/01/13, 05/31/14
  • Treasurer, Arrowood Elementary – PTO, 09/01/08, 05/31/09

Timeline

Design Consultant

Arhaus
09.2021 - 08.2022

Owner

Gigi’s Mad Italian
07.2019 - Current

Executive Assistant

Red Bird Farms
07.2014 - 08.2018

Administrative Assistant/Office Manager

Rex Marketing
04.2010 - 08.2014

Administrative Assistant/Regional Office Manager

Brinker International/Chili's
06.2003 - 04.2010

CFP - CERTIFIED FOOD PROTECTION MANAGER

ANSI

High School -

Horizon High School
Gigi Cavallaro