Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gina Ornelas

Payson

Summary

Proven team player and highly reliable, I excelled at Backwoods Bar & Grill by managing high customer volumes and ensuring accurate cash handling, showcasing strong multitasking and exceptional customer service skills. Improved tenant satisfaction significantly at Ellis Properties, demonstrating my ability to enhance operational efficiency and maintain legal compliance.

Overview

7
7
years of professional experience

Work History

Bartender

Backwoods Bar & Grill
03.2022 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Barista

Starbucks
08.2020 - 03.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Waitress / Expediter

Eggs N Things
12.2016 - 03.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

On-Site Property Manager

Ellis Properties
07.2016 - 02.2020
  • Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
  • Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
  • Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
  • Managed daily operations for optimal efficiency and costeffectiveness.

Education

Associate of Arts - English Literature

College of The Canyons
Valencia, CA
05-2015

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bartender

Backwoods Bar & Grill
03.2022 - 06.2023

Barista

Starbucks
08.2020 - 03.2021

Waitress / Expediter

Eggs N Things
12.2016 - 03.2020

On-Site Property Manager

Ellis Properties
07.2016 - 02.2020

Associate of Arts - English Literature

College of The Canyons

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Gina Ornelas