Gina Rodriguez
Avondale
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
FC Associate 1
Amazon Warehouse
11.2024 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
- Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
- Tracked production and quality control systems to proactively identify deficiencies.
Paraprofessional
Wildflower School
03.2024 - 12.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
In Home Caregiver
Home Based Job
06.2023 - 12.2023
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Assisted disabled clients to support independence and well-being.
- Maintained client confidentiality at all times, ensuring sensitive information was secure and only shared with authorized personnel.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Make Table/ Host
Peter Piper Pizza Inc
03.2021 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
No Degree - Pharmacy Technology
Carrington College
Phoenix, AZ09-2025
Skills
- Customer service
- Team collaboration
- Effective time management
- Adaptable to change
- Detail-oriented
- Behavior management
- Effective communication
- Calm and patient demeanor
- Data collection
- Workplace organization
- Quality control
Certification
- CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
FC Associate 1
Amazon Warehouse
11.2024 - Current
Paraprofessional
Wildflower School
03.2024 - 12.2024
In Home Caregiver
Home Based Job
06.2023 - 12.2023
Make Table/ Host
Peter Piper Pizza Inc
03.2021 - 08.2023
- CPR/AED Certification
No Degree - Pharmacy Technology
Carrington College
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