Summary
Work History
Education
Skills
Hr Documentation Experience
Availability Professional Commitment
Personal Note
Relevant Professional Experience
Administrative Technical Skills
Timeline
Generic

Ginger Larriaga

Phoenix

Summary

Detail-oriented Receptionist and Administrative Professional with expertise in client communication, scheduling, and document management. Proven track record in supporting business operations and maintaining confidentiality in HR documentation. Skilled in fostering positive customer relationships and enhancing internal processes.

Work History

Customer Service Representative & HR Director

Arizona Blinds Company
- Current
  • Served as primary contact for customer inquiries via phone and email, ensuring timely and accurate responses.
  • Scheduled appointments and managed follow-ups to streamline daily operations.
  • Maintain accurate CRM data and internal documentation
  • Create, organize, and maintain HR documents and internal records
  • Support hiring processes, onboarding paperwork, and internal systems
  • Delivered administrative and organizational support to ownership, enhancing operational effectiveness.
  • Developed strategies to enhance business growth and improve operational efficiency.

Medical Technician

Heritage Lane Behavioral Assisted Living
  • Ensured accuracy in daily documentation and records to support operational integrity
  • Adhered to confidentiality and compliance standards to protect patient information
  • Engaged with staff and management to facilitate clear communication and collaboration
  • Maintained consistent performance standards to support team goals

Resident Care Coordinator (RCC)

Solterra Senior Living
  • Scheduled appointments and coordinated services to facilitate timely access to care for residents
  • Managed high-volume phone and in-person communications to ensure seamless coordination of resident care
  • Communicated clearly with families, staff, and external partners
  • Maintained organized, confidential records and documentation to support compliance and efficient service delivery
  • Prioritized tasks in a fast-paced, people-centered environment

Education

High School Diploma -

Chandler High School
01-2014

Skills

  • Customer service
  • Client communication
  • Inbound and outbound calling support
  • Phone and email management
  • Appointment scheduling
  • CRM and workflow management
  • HR documentation
  • Document organization skills
  • Microsoft Word and Excel expertise
  • Confidentiality and discretion
  • Written correspondence
  • Independent work

Hr Documentation Experience

  • Creation and organization of internal HR documents
  • Handling sensitive and confidential information
  • Supporting onboarding and internal processes
  • Maintaining clear, professional business records

Availability Professional Commitment

Available for remote or Phoenix-based roles with growing, personally owned businesses. Long-term focused, dependable, and experienced in creating and maintaining clear, professional documents and internal systems to support business growth and organization.

Personal Note

I value steady work, clear communication, and long-term contribution. I'm most effective in environments where trust, organization, and consistency matter and where I can grow alongside the business.

Relevant Professional Experience

  • Customer Service Representative & HR Director, Arizona Blinds Company, Arizona, Current, Serve as primary point of contact for customers via phone and email, Schedule appointments, manage follow-ups, and support daily operations, Create, organize, and maintain HR documents and internal records, Support hiring processes, onboarding paperwork, and internal systems, Maintain accurate CRM data and internal documentation, Act as trusted administrative and organizational support for ownership
  • Medical Technician, Heritage Lane Behavioral Assisted Living, Maintained accurate daily documentation and records, Followed strict confidentiality and compliance standards, Communicated professionally with staff and management, Demonstrated reliability, attention to detail, and consistency
  • Resident Care Coordinator (RCC), Solterra Senior Living, Managed high-volume phone and in-person communication professionally, Scheduled appointments and coordinated services, Maintained organized, confidential records and documentation, Communicated clearly with families, staff, and external partners, Prioritized tasks in a fast-paced, people-centered environment

Administrative Technical Skills

Calendly, Zoom, Slack, Housecall Pro, Pipedrive, Trello, Microsoft Word, Excel, MacBook, professional headset, keyboard & mouse

Timeline

Customer Service Representative & HR Director

Arizona Blinds Company
- Current

Medical Technician

Heritage Lane Behavioral Assisted Living

Resident Care Coordinator (RCC)

Solterra Senior Living

High School Diploma -

Chandler High School

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Ginger Larriaga