Ginna Sandoval
Phoenix
Summary
Experienced with managing office operations, scheduling, and administrative support. Utilizes efficient organizational skills and effective communication to ensure smooth office workflow. Track record of fostering collaborative environment and addressing challenges proactively.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
JW Marriott Camelback Inn
01.2024 - 02.2025
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
Office Coordinator
Fairmont Scottsdale Princess
11.2022 - 12.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Housekeeping Supervisor
Fairmont Scottsdale Princess
01.2019 - 11.2022
- Conducted regular room inspections to verify compliance with housekeeping five diamonds standards.
- Resolve problems that may arise upon guests arrival to their rooms.
Cashier
Filiberto'S
09.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
Receptionist
Casian Dental
05.2018 - 08.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Human Resources Assistant
Makilas Tetakawi
01.2016 - 03.2018
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Education
No Degree - Communication Sciences
Universidad De Sonora
Mexico12-2018
Skills
- Guest relations
- Customer service-focused
- Customer service
- Task assignment
- Customer relationship management
- Document control
- Staff evaluations
- Staff motivation
- Hard-working person
about me
Im 28 years old, i am a good listener and a very quick learner, with a good attitude towards learning and growing professionally hard-working person.
Timeline
Housekeeping Supervisor
JW Marriott Camelback Inn
01.2024 - 02.2025
Office Coordinator
Fairmont Scottsdale Princess
11.2022 - 12.2023
Housekeeping Supervisor
Fairmont Scottsdale Princess
01.2019 - 11.2022
Cashier
Filiberto'S
09.2018 - 12.2018
Receptionist
Casian Dental
05.2018 - 08.2018
Human Resources Assistant
Makilas Tetakawi
01.2016 - 03.2018
No Degree - Communication Sciences
Universidad De Sonora
Similar Profiles
LESLIE LOPEZ CASTANEDALESLIE LOPEZ CASTANEDA
Pool Attendant at JW Marriott Camelback INNPool Attendant at JW Marriott Camelback INN
Kimberly GuyKimberly Guy
Licensed Massage Therapist at JW Marriott Camelback Inn Resort & SpaLicensed Massage Therapist at JW Marriott Camelback Inn Resort & Spa
HANAN MOUNIRHANAN MOUNIR
Chef De Partie at JW Marriott Camelback InnChef De Partie at JW Marriott Camelback Inn