Gisselle Pachuca
Phoenix
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive, memorable experience.
Committed job seeker with a history of meeting company needs, with consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Cashier
Nordstrom Rack
Tempe
12.2024 - Current
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Scanned items and checked pricing on cash register for accuracy.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers promptly and responded to questions.
Server
Pt Pho
Phoenix
08.2021 - 10.2024
- Cleaned tables and chairs to prepare dining area for next customers.
- Trained new employees on restaurant procedures and plating techniques.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
Receptionist
Hilton Garden Inn Hotel
Phoenix
03.2020 - 04.2024
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Processed payments and updated accounts to reflect balance changes.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Education
High School Diploma -
Quest High School
Phoenix, AZ05-2020
Skills
- Customer service
- Employee training
- Payment processing
- Communication skills
- Multitasking
- Computer skills
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
Nordstrom Rack
12.2024 - Current
Server
Pt Pho
08.2021 - 10.2024
Receptionist
Hilton Garden Inn Hotel
03.2020 - 04.2024
High School Diploma -
Quest High School