Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gladys Gil Rodriguez

Yuma

Summary

Proven multitasker and bilingual communicator, adept in POS systems and customer service excellence, significantly enhanced customer satisfaction at Yuma Bagel Co. Demonstrated exceptional teamwork and detail orientation across roles, driving efficiency and positive outcomes.

Overview

7
7
years of professional experience

Work History

Cashier/Cook's Assistant

Yuma Bagel Co
09.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed opening and closing shift kitchen tasks.

Dehy Operator

Olam Spices & Vegetables
10.2017 - 09.2020
  • Inspected products and machines to maintain quality and efficiency.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Cashier

Taco Bell
01.2018 - 09.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.

Assistant Store Manager

The Cosmetics Company Store
07.2017 - 09.2017
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Created and maintained safe and secure work environments for employees.

Education

High School Diploma -

Mt. Madonna Continuation High School
Gilroy, CA
05-2015

Skills

  • Bilingual Fluent in Spanish (writing and reading)
  • also English

  • Excellent communication sill
  • Detail oriented
  • Punctual
  • Multitasking
  • Teamwork
  • Basic computer skill
  • Customer service excellence
  • Cash handling
  • POS systems
  • Cleaning and sanitizing
  • Sales expertise

Timeline

Cashier/Cook's Assistant

Yuma Bagel Co
09.2021 - Current

Cashier

Taco Bell
01.2018 - 09.2018

Dehy Operator

Olam Spices & Vegetables
10.2017 - 09.2020

Assistant Store Manager

The Cosmetics Company Store
07.2017 - 09.2017

High School Diploma -

Mt. Madonna Continuation High School
Gladys Gil Rodriguez