Gloria A Vigil
Gilbert
Summary
Professional with 19 years of experience in office administration and logistics management. Expertise in streamlining operations, managing payroll across multiple locations, and fostering strong relationships with carriers and brokers. Committed to leveraging extensive background to enhance efficiency and drive growth in a dynamic organization.
Overview
29
29
years of professional experience
Work History
Traffic/Logistics Administrator
RNDC
Phoenix
01.2020 - Current
- Managed open dock system, ensuring accuracy of updates and information.
- Scheduled and expedited container releases from ports to enhance efficiency.
- Collaborated with operations team to obtain necessary approvals for shipments.
- Coordinated with portfolio team and supply planners to expedite out-of-stock orders.
- Reviewed port container invoices for accuracy before submission to accounts payable.
- Maintained tracking report on container ETAs for improved visibility.
- Planned time effectively on open dock procedures for real-time data management.
- Scheduled all EDI DC orders online to streamline order processing.
Direct Sales Representative
RNDC/Young’s Market Co
Phoenix
12.2016 - 01.2020
- Sold concepts and consulted with customers on strategies to enhance business performance.
- Reached out to active and potential customers within assigned accounts.
- Executed weekly and daily plans to achieve gross profit targets by effectively presenting the entire portfolio.
- Coordinated product offerings by gaining insights into customer business needs.
- Fostered open communication and trust through strong customer relationship management.
- Planned time effectively to ensure achievement of company and state goals.
- Managed all aspects of servicing merchandising, including point-of-sale and brand muscle menus.
- Provided product information to ensure excellent service on every customer call.
HR Analyst/AP/Payroll
Eco Shield Pest Control
Chandler
08.2015 - 11.2016
- Processed bi-weekly payroll for 14 locations across Arizona, California, Washington, Texas, Oklahoma, and Illinois to ensure timely compensation.
- Managed human resources administration to support employee needs while ensuring compliance.
- Handled accounts payable transactions using QuickBooks to maintain accurate financial records.
Director of Operations
Magic Pest Control
Gilbert
12.2014 - 08.2015
- Managed daily operations in pest and termite departments to maintain high standards.
- Monitored sales goals while tracking revenue routes to meet performance targets.
- Coordinated with sales team for effective event planning and audits.
- Led a diverse team of 22 employees, ensuring efficient HR administration.
- Accurately processed monthly and quarterly tax reports.
Associate District Manager
Arizona Exterminating Company
Phoenix
08.2014 - 12.2014
- Collaborated with district manager on operational strategies to enhance efficiency.
- Monitored and coached customer service associates and representatives on business development scripts.
- Provided comprehensive training on accounts receivable for customer service associates.
- Conducted hands-on training with field personnel on handheld technology applications.
- Scheduled interviews and finalized hiring decisions for open positions.
- Supported office staff management and technicians to optimize operational performance.
- Delivered on-call support for computer systems in the field.
Sales & Marketing Manager
Magic Pest Control
Gilbert
01.2014 - 08.2014
- Overhauled sales development strategies for commercial and residential sectors to drive growth.
- Generated qualified sales opportunities through proactive engagement with potential clients.
- Customized service upgrades in collaboration with customers to meet specific needs.
- Trained representatives on effective sales techniques, enhancing performance in targeted sectors.
- Expanded professional network by regularly attending networking events.
- Evaluated pest control measures, presenting optimal solutions to ensure client satisfaction.
Business Sales Administrator
Arizona Exterminating Company
Phoenix
05.2013 - 11.2013
- Drove growth initiatives through management of business development for commercial and residential sales.
- Oversaw incoming commercial opportunities, coordinating with sales team for effective scheduling.
- Assisted commercial customers in preparation for pest control QA audits, ensuring compliance with standards.
- Conducted QA reporting on corporate commercial accounts to uphold operational excellence.
- Coached commercial sales representatives by monitoring goals and sales percentages for performance improvement.
- Developed trend analysis reports on website usage for commercial customers to support informed decision-making.
Several positions (15+ years)
Western Exterminator/AKA Rentokil
Phoenix
05.1997 - 04.2013
- Collaborated with cross-functional teams to achieve project objectives and address product-related challenges.
- Introduced strategies that enhanced team collaboration and improved overall project outcomes.
- Executed daily responsibilities with attention to detail, ensuring seamless operations.
Education
HS Diploma -
Mora High School
Mora, NM05-1983
Computer courses
Luna Community College
Las Vegas, NMSkills
- Logistics software management
- Freight cost analysis
- Route optimization
- Supply chain coordination
- Accounts management
- Payroll management
- Bank reconciliation
- Sales and business development
- Office administration
- Team collaboration
- Bilingual proficiency
- Customer excellence
Referrals
Available upon request
Timeline
Traffic/Logistics Administrator
RNDC
01.2020 - Current
Direct Sales Representative
RNDC/Young’s Market Co
12.2016 - 01.2020
HR Analyst/AP/Payroll
Eco Shield Pest Control
08.2015 - 11.2016
Director of Operations
Magic Pest Control
12.2014 - 08.2015
Associate District Manager
Arizona Exterminating Company
08.2014 - 12.2014
Sales & Marketing Manager
Magic Pest Control
01.2014 - 08.2014
Business Sales Administrator
Arizona Exterminating Company
05.2013 - 11.2013
Several positions (15+ years)
Western Exterminator/AKA Rentokil
05.1997 - 04.2013
HS Diploma -
Mora High School
Computer courses
Luna Community College