Results-driven Account Development Manager with a proven track record in client relationship building and sales strategy. Expertise in performance analysis and negotiation skills drives team success and enhances customer engagement.
Overview
15
15
years of professional experience
Work History
Account Development Manager (Phoenix Territory
Ford Protect
Phoenix
03.2025 - Current
Cultivated client relationships through consistent communication and timely follow-ups, enhancing client satisfaction and retention.
Kept current on company products, services, and industry trends to effectively address client needs and inform sales strategies.
Developed relationships with key decision makers within target organizations.
Tracked performance metrics and delivered insights to optimize effectiveness of sales initiatives, driving strategic adjustments.
General Sales Manager
Oxendale CDJR
Cottonwood
02.2021 - 04.2025
Hired and motivated team members, collaborating with salespeople and customers to negotiate and finalize deals.
Encouraged team members to exceed objectives by setting clear goals, tracking daily performance, and implementing targeted improvement strategies.
Created weekly and monthly reports on sales performance, goals, and objectives.
Reviewed KPIs daily and made critical adjustments to enhance performance across all metrics.
Finance Director
Bell Honda
Phoenix
06.2011 - 02.2021
Utilized negotiation and closing skills to enhance customer response and ensure effective follow-up.
Led sales team to achieve monthly targets, boosting customer engagement through tailored strategies.
Developed training programs to improve product knowledge and sales techniques.
Reviewed customer feedback surveys to develop actionable plans for service improvement.