Summary
Overview
Work History
Education
Skills
Timeline
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Grace Flores

Phoenix

Summary

Win Win. Self motivated independent goal oriented and professional team player. Luxury sales, management, and product promotion expertise. Results-driven luxury sales specialist with expertise in relationship management, performance coaching, and training development. Proven track record in maximizing sales through data-driven strategies and effective communication.

Overview

31
31
years of professional experience

Work History

Luxury Sales Market Specialist

Gucci Beauty
Phoenix
04.2025 - Current

Empower store teams with hands on training and engaging sales activities.

Cultivate and foster lasting relationships with store leadership, cast members and other brand partners.

Maximize sales performance by analyzing weekly trends and executing data-driven strategies across assigned doors.

Luxury Cosmetic Sales Manager

Dillards
Phoenix
04.2023 - 05.2025
  • Managed daily operations of cosmetics department for leading beauty retailer.
  • Coordinated promotional events to enhance customer engagement and sales.
  • Implemented training and mentoring programs to educate staff on cosmetic products and promote personal development opportunities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Luxury Sales Development

Puig Prestige Beauty
Phoenix
10.2020 - 04.2023
  • Plan and execute exciting in-store events and promotions.
  • Partnered with account executive to exceed sales goals and drive business
  • Build ranks in store to be #1
  • Lead fun and exciting interactive selling exercises and training sessions with store teams

Luxury Make up artist

Trish McEvoy Cosmetics
Phoenix
07.2018 - 09.2020
  • Educated clients on skincare routines and product recommendations for optimal results.
  • Performed makeovers for fashion shows and special events.
  • Trained and mentored new makeup artists.
  • Used sales tactics and persuasion to meet goals.
  • Developed customized facial treatments utilizing various methods like contouring or highlighting.

Sales and training

Dior Cosmetics
Phoenix
05.2011 - 07.2018
  • Lead fragrance and makeup masterclasses.
  • Trained and coached new makeup artists and beauty stylists.
  • Doubled sales goal by 50% during the first 6 months of employment.
  • Upheld high courtesy and luxury service standards.

Sales and Traing coordinator

Lancome Cosmetics
Los Angeles
04.1994 - 08.2006
  • Trained and motivated 59 beauty advisors in all areas of skincare, makeup, and fragrance.

Generated record breaking sales and events

Elevated business position to #1 for increased sales by 20%

Outranked competition in 11 regional stores through gift promotions

Successfully gained market share in a regional mall to competition by 5 points per store

Recognized as Best trend team for achieving consistent profits

Education

Associate of Arts - Fashion Merchandising

Los Angeles Trade Technical College
Los Angeles, CA
05-1994

Skills

  • Relationship management
  • Performance coaching
  • Training development
  • Effective communication
  • Customer engagement
  • Promotions planning
  • New product launch

Timeline

Luxury Sales Market Specialist

Gucci Beauty
04.2025 - Current

Luxury Cosmetic Sales Manager

Dillards
04.2023 - 05.2025

Luxury Sales Development

Puig Prestige Beauty
10.2020 - 04.2023

Luxury Make up artist

Trish McEvoy Cosmetics
07.2018 - 09.2020

Sales and training

Dior Cosmetics
05.2011 - 07.2018

Sales and Traing coordinator

Lancome Cosmetics
04.1994 - 08.2006

Associate of Arts - Fashion Merchandising

Los Angeles Trade Technical College
Grace Flores