Grace Levante
Mesa
Summary
Dedicated and driven professional with a proven track record of thriving in dynamic work environments. Skilled team player proficient at efficiently handling a wide range of administrative and operational duties, providing valuable assistance to colleagues. Demonstrates exceptional time-management, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Sales Lead
Vans
12.2022 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Sales Associate
Journeys
03.2021 - 11.2022
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Part-Time Assistant Manager
Christopher & Banks
04.2019 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Created weekly schedules for the staff
- Generated repeat business through exceptional customer service.
- Conducted performance evaluations and provided constructive feedback to employees.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Sales Associate
Yankee Candle
10.2018 - 03.2019
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science Degree - Psychology
Arizona State University
Tempe, AZ05.2024
Skills
- Excel spreadsheet management
- Microsoft PowerPoint
- Google Drive/Docs/Slides
- POS system management
- Effective interpersonal communication
- Complex Problem Solving
- Highly organized
- Resourceful
Timeline
Sales Lead
Vans
12.2022 - Current
Sales Associate
Journeys
03.2021 - 11.2022
Part-Time Assistant Manager
Christopher & Banks
04.2019 - 02.2021
Sales Associate
Yankee Candle
10.2018 - 03.2019
Bachelor of Science Degree - Psychology
Arizona State University
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