Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Grace Lozhkin

Tempe

Summary

Dynamic server with extensive experience at Social Tap Scottsdale, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through expert menu knowledge and effective team collaboration. Recognized for cultivating strong client relationships and maintaining high cleanliness standards in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Server

Social Tap Scottsdale
Scottsdale
09.2022 - Current
  • With this server job, I am trained to handle multiple tasks at the same time. I am responsible for being an expert with our beverage and food menus, greeting customers, and ensuring that everyone leaves having had a good dining experience.
  • On a day-to-day basis, I have the duties of serving tables, running my food, placing orders on a POS, and being able to handle large volumes of tables at once.
  • Among the tasks I perform each day, I also have to be able to work well and communicate with my team in order to ensure that things run smoothly and be able to maintain a calm demeanor under high volumes of stress.

Server/Bartender

Sasaki Sushi and Bar
Scottsdale
09.2021 - 05.2024
  • I started this job in my first year of college and thoroughly enjoyed the small, family-owned aspect of it.
  • My duties ranged from seating customers, serving them, making all cocktails, pouring beers, and running a POS system.
  • I also cultivated strong clientele relationships with regular customers, fostering friendships and experiences

Hostess

Arrivederci Wine And Jazz Bar
Milwaukee
09.2019 - 08.2021
  • Set up restaurant operations to ensure smooth service during live music events.
  • Managed voicemails and phone calls, facilitating reservation processes.
  • Seated guests efficiently, optimizing table turnover and guest satisfaction.
  • Provided wine pairing recommendations to enhance dining experiences.
  • Assisted with bussing tables and running food to support kitchen staff.
  • Maintained cleanliness and organization of dining area throughout shifts.

Smoothie Artist

Jamba Juice
Clackamas
05.2019 - 08.2021
  • Maintained open lines of communication with supervisors and coworkers for smooth store operations.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Created new shakes and smoothies using fresh, available produce to reach wide range of customer preferences.
  • Followed established protocols and made smoothies according to company recipes.
  • Trained new team members in applicable job duties and practices.

Education

Bachelor of Science - Political Science

Arizona State University
Tempe, AZ
05-2025

Skills

  • Policy analysis
  • Research skills
  • Data interpretation
  • Public speaking
  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution
  • Special requests and substitutions
  • Multitasking and prioritization
  • Cleanliness standards
  • Menu memorization
  • Table resetting
  • Serving expertise

Accomplishments

  • Academic excellence award

References

References available upon request.

Timeline

Server

Social Tap Scottsdale
09.2022 - Current

Server/Bartender

Sasaki Sushi and Bar
09.2021 - 05.2024

Hostess

Arrivederci Wine And Jazz Bar
09.2019 - 08.2021

Smoothie Artist

Jamba Juice
05.2019 - 08.2021

Bachelor of Science - Political Science

Arizona State University

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Grace Lozhkin