Gracia Kindja Kasiho
Peoria
Summary
Dynamic professional with experience as an honors college intern at Grand Canyon University, skilled in engaging prospective students through impactful presentations. Proven expertise in CRM systems and exceptional communication skills facilitate effective outreach and support. Recognized for dependability and ability to enhance user experiences in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Honors College Intern
Grand Canyon University
Phoenix
02.2025 - Current
- Present program-specific content at admissions activities to engage prospective students.
- Deliver program-specific information and programs to support GCU students and families.
- Collect and input administrative notations in recruiting systems to document outreach efforts.
Library Student Assistant
Glendale Community College
Glendale
02.2023 - 12.2024
- Delivered customer service to GCC students and patrons, assisting with inquiries and enhancing user experience.
- Managed reservations and processed check-ins and check-outs for students using Workflows software, ensuring smooth access to resources.
- Addressed customer inquiries over the phone, providing timely information and support to enhance satisfaction.
- Maintained library space clean and organized shelves.
Education
Bachelor of Science - Supply Chain Management, Business Analytics
Grand Canyon University
Phoenix, AZ12-2026
Associates - Business, General
Glendale Community College
Glendale, AZ12-2024
Skills
- CRM knowledge
- Data analysis and Microsoft Office
- Time management
- Multi-tasking
- Communication skills
- Presentation skills
- Customer service excellence
- Dependability and punctuality
- Organizational skills
- Attention to detail
- Confidentiality maintenance
- Quick learning ability
- Problem-solving
- Team collaboration
Certification
White belt certification in Lean Six Sigma
Community Service
Planner of Lisanga Congolese Network of Arizona
Campus Involvement
- Member of the Women in Business Club at GCU
- Member of Supply Chain Management Club at GCU
- President of the student body as a senior in high school
- Social Action Committee event planner in high school
Timeline
Honors College Intern
Grand Canyon University
02.2025 - Current
Library Student Assistant
Glendale Community College
02.2023 - 12.2024
Bachelor of Science - Supply Chain Management, Business Analytics
Grand Canyon University
Associates - Business, General
Glendale Community College