Grant Leamons

• Built strong relationships with customers through positive attitude and attentive response.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, minimizing discrepancies through accountability.
• Oversaw all daily bank deposits to ensure accuracy
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and create customer excitement.
• Scheduled a team of up to 35 effectively to meet business needs.
• Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
• Maintained visual merchandising standards to create an engaging shopping experience for customers.
• Empowered team members by delegating tasks effectively while also offering guidance when needed.
• Trained and managed associates in customer service and sales techniques.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

• Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
• Boosted sales performance with consistent promotion of products and services to customers during transactions.
• Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
• Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
• Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
• Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
• Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
• Accomplished multiple tasks within established timeframes.
• Departments I oversaw in my time at Home Depot were Paint, Freight, Lumber and Building Materials, Pro Desk, and Millworks
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed and motivated employees to be productive and engaged in work.

• Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
• Boosted sales performance with consistent promotion of products and services to customers during transactions.
• Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
• Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Scheduled a team of up to 15 to meet customer demands