Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Grecia Ochoa

Maricopa

Summary

Compassionate caregiver with extensive experience at 24hr Home Care, excelling in elderly care and fostering independence. Demonstrated strong time management and problem-solving skills while enhancing client well-being. Bilingual in English and Spanish, effectively communicating with diverse clients to provide emotional support and maintain high-quality care standards.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure front clerk position. Ready to help team achieve company goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Caregiver

24hr Home Care
10.2018 - 12.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained entire family's schedule and organized events.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Caregiver

Care To Stay Home
10.2018 - 06.2019
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained entire family's schedule and organized events.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Recorded status and duties completed in logbooks for management.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Shift Leader

Carl's Jr
02.2017 - 09.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Collected, arranged, and input information into database system.
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.

Education

Certificate - Medical Assistant

UEI College
Ontario, CA
05-2011

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Multitasking and organization
  • Verbal and written communication skills
  • Documentation
  • HIPAA compliance
  • Client documentation
  • Clear communication
  • Fast learner
  • Bilingual English/Spanish

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Caregiver

24hr Home Care
10.2018 - 12.2020

Caregiver

Care To Stay Home
10.2018 - 06.2019

Shift Leader

Carl's Jr
02.2017 - 09.2018

Certificate - Medical Assistant

UEI College

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Grecia Ochoa