Gregory Williams

Provided physical security through customer service, active observation, and enforcement of safety policies to prevent criminal activity.

Monitored sites, controlled access, and maintained a professional, uniformed presence to deter theft, vandalism, and other risks.

Responded to emergencies and incidents promptly, ensuring the safety of individuals and property.

Documented and reported security events accurately for accountability and follow-up action.

Promoted a safe environment by addressing concerns, assisting customers, and supporting law enforcement when required.

Maintained safety and cleanliness of restaurants and other facilities through thorough sanitation practices.

Performed janitorial duties such as mopping, sweeping, dusting, and surface cleaning.

Properly handled and disposed of biological and hazardous waste in compliance with health and safety standards.

Protected individuals, property, and assets by patrolling assigned areas and monitoring for unusual activity.

Operated and monitored security systems to detect and prevent potential threats.

Controlled access to facilities by verifying credentials and enforcing entry policies.

Responded promptly to incidents, disturbances, or emergencies, ensuring safety and compliance with regulations.

Maintained detailed reports and documentation of daily activities and security incidents.

Prepared and served meals and snack bar items from steam tables, grills, service windows, and mobile stations.

Collected and recorded payments accurately while maintaining required logs and records.

Adjusted work hours and responsibilities based on customer participation and service volume.

Maintained cleanliness and organization of food service areas in compliance with health and safety standards.

Assisted with lifting, carrying, and stocking supplies as needed to support daily operations.

Handled high-volume inbound calls from existing customers, providing account support and assistance.

Assisted with requests such as balance inquiries, PIN resets, transaction disputes, and card replacements.

Supported EBT and KeyBank cardholders by resolving concerns and ensuring uninterrupted access to benefits.

Delivered accurate, efficient service while maintaining compliance with company policies and financial regulations.

Excelled in a competitive environment, consistently meeting performance and quality standards.

Cleaned and sanitized dishes, utensils, and kitchen equipment to maintain a safe and efficient food service environment.

Followed strict health and safety standards to ensure all items were properly sanitized.

Sorted and organized dishes, glassware, and cookware in the dish pit for efficient processing.

Operated industrial dishwashing machines and performed manual scrubbing when necessary.

Supported cooks and servers by maintaining a steady supply of clean kitchenware for food preparation and service.

Delivered outstanding customer service by assisting shoppers, answering questions, and resolving issues promptly.

Maintained company standards while efficiently and accurately processing sales transactions.

Operated cash registers, handled payments, and safeguarded company assets.

Assisted in resolving customer complaints to ensure satisfaction and loyalty.

Compiled and maintained accurate monetary and non-monetary records for accountability.

Delivered customer service I assisted customers by providing accurate information and timely responses, ensuring a positive service experience.

Resolved customer complaints with professionalism, improving satisfaction levels and fostering loyalty.

Maintained detailed, organized records of customer interactions in CRM software to support efficient service delivery and follow-up.

Loaded, unloaded, lifted, and moved packages of various sizes to ensure timely processing and delivery.

Operated hand tools and mechanical equipment to safely handle larger or heavier packages.

Adhered to strict company package handling standards to maintain safety and efficiency.

Applied systematic procedures to streamline workflow, reduce delays, and meet delivery deadlines.

Contributed to customer satisfaction by ensuring packages were processed accurately and on time.