Greykis Estela Rivas
Tucson
Summary
Attentive and focused healthcare professional offering 750 hours of hands-on experience in hospital and skilled nursing environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration, and health education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Preceptorship & Clinical Experience
Tucson Medical Center
06.2023 - 02.2024
- Assisted in providing enhanced patient care by contributing to patient's nursing plans and closely monitoring progress with the supervising nurse.
- Collaborated with interdisciplinary teams to ensure comprehensive treatment for patients, leading to improved health outcomes.
- Administered medications and treatments accurately, ensuring patient safety and adherence to protocols.
- Provided compassionate care for patients, maintaining a supportive and comfortable environment during recovery.
CNA - Certified Nursing Assistant
Concentric Healthcare Staffing
10.2022 - 01.2023
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Social Media Content Moderator
Alorica
04.2021 - 08.2022
- Review content (video, image, text) and conduct the content quality control, ensuring the content complies with local policies and regulations
- Become and remain knowledgeable about online community standards
- Interpret and apply complex policies and guidelines to content
- Review the reported content within agreed turnaround times and standards of quality
- Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.
Sales Consultant
Intuit
11.2020 - 04.2021
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Reservations Sales Agent
The Setai Hotel
07.2018 - 01.2019
- Boosted customer satisfaction by efficiently managing reservation inquiries and accurately booking travel arrangements.
- Maintained high-quality service standards by swiftly resolving guest issues and addressing special requests.
- Increased revenue with upselling techniques and promoting additional services or packages to guests during the reservation process.
- Enhanced teamwork, collaborating closely with colleagues to ensure smooth operations and optimal guest experiences.
Education
Certificate of Achievement - Licensed Practical Nurse
Pima Community College
Tucson, AZ02.2024
Certificate of Achievement - Nursing Assistance
Pima Community College
Tucson, AZ2022
Associate of Applied Arts - Hospitality & Tourism Management
Miami Dade College
Doral, FL2019
High School Diploma -
Miami Dade College
Doral, FL2017
Skills
- Customer Service Skills (9 years)
- Call Center Experience (3 years)
- Management Experience (1 year)
- Hotel Sales Experience (4 years)
- BSL - AHA (2 years)
- Vital Signs - Reading & Measuring (2 years)
Certification
Certificate in Basic Life Support (CPR and AED) - American Heart Association
Languages
Spanish
Native or Bilingual
Timeline
Preceptorship & Clinical Experience
Tucson Medical Center
06.2023 - 02.2024
CNA - Certified Nursing Assistant
Concentric Healthcare Staffing
10.2022 - 01.2023
Social Media Content Moderator
Alorica
04.2021 - 08.2022
Sales Consultant
Intuit
11.2020 - 04.2021
Reservations Sales Agent
The Setai Hotel
07.2018 - 01.2019
Certificate of Achievement - Licensed Practical Nurse
Pima Community College
Certificate of Achievement - Nursing Assistance
Pima Community College
Associate of Applied Arts - Hospitality & Tourism Management
Miami Dade College
High School Diploma -
Miami Dade College
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