Gudelia Sifuentes
Phoenix
Summary
Reliable Barista skilled in delivering exceptional customer experiences through effective communication and rapport-building. Maintained high standards for beverage preparation and workspace hygiene while consistently adhering to recipe guidelines. Committed to customer satisfaction and knowledgeable about sanitation regulations.
Overview
4
4
years of professional experience
Work History
Barista
Dutch Bros
Phoenix
2025.11 - Current
- Prepared and served high-quality beverages to customers daily.
- Guided customers in menu selections and accommodated special requests, improving overall customer satisfaction.
- Greeted customers and took beverage orders, providing tailored recommendations based on individual taste preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collaborated with team members to ensure smooth operations during peak hours.
- Operated espresso machines and brewing equipment efficiently.
- Maintained calm demeanor during high-volume periods and special events.
- Ensured cleanliness and organization of coffee preparation area, enhancing efficiency for team operations.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Described menu items to customers and suggested products based on stated preferences.
Barista
Safeway
Phoenix
2023.03 - 2025.05
- Prepared and served high-quality beverages to customers daily.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted customers with menu selections and special requests.
- Handled morning rush of customers with calm, efficient service, improving customer satisfaction.
- Operated espresso machines and brewing equipment efficiently.
- Ensured cleanliness and organization of coffee preparation area to enhance workflow.
- Processed customer payments accurately and efficiently using cash registers.
Shift Leader
Barnett management
Phoenix
2022.07 - 2023.02
- Supervised team operations during shifts to maintain efficient workflow and service quality.
- Trained new employees on safety protocols and standard operating procedures to ensure compliance and safety.
- Resolved customer complaints promptly to improve satisfaction and foster loyalty.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
Metro Tech High School
Phoenix, AzSkills
- Beverage preparation
- Espresso machine operation
- Cash register operation
- Customer interaction
- Multitasking and organization
- Attention to detail
- Mathematical calculations
- Team collaboration
- Fluent in Spanish
- Positive and professional
- Excellent memory
Timeline
Barista
Dutch Bros
2025.11 - Current
Barista
Safeway
2023.03 - 2025.05
Shift Leader
Barnett management
2022.07 - 2023.02
Metro Tech High School