Timeline
Work History
Overview
Education
Skills
Work Preference
Software
Languages
BusinessAnalyst
Gulbaniz  Aliyeva

Gulbaniz Aliyeva

Medical Student
Baku,BA

Timeline

Call Center Representative

Uber
01.2023 - 06.2024

Bachelor Of Science - Medecine (Pre-Medecine)

Moscow State Medical University I. M. Sechenov, Baku
09.2020 - 07.2026

Work History

Call Center Representative

Uber
Baku
01.2023 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Education

Bachelor Of Science - Medecine (Pre-Medecine)

Moscow State Medical University I. M. Sechenov, Baku
Baku, Azerbaijan
09.2020 - 07.2026

Skills

  • Problem-solving skills
  • Customer Support
  • Customer Service
  • Call Center Customer Service
  • Verbal and written communication
  • Resolving issues
  • Inbound phone calls
  • Call Center Operations
  • Communicating with clients
  • Customer communications
  • Call Control
  • Answering questions
  • Complaint resolution

Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursCareer advancementCompany CulturePersonal development programs

Software

Office Suite Software: Microsoft Office (Word, Excel, PowerPoint)

Programming Languages: Python, Java

Operating Systems: Windows

Languages

Azerbaijani
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
Turkish
Upper intermediate (B2)
German
Intermediate (B1)
Gulbaniz AliyevaMedical Student