Guliyev Chingiz

Shop Manager

Sinteks Mmc

05.2010 - 12.2023

In 2009, I joined Sinteks mmc. as a sales consultant. Within 2 months, I was promoted to a consultant responsible for merchandising. A year later, I advanced to the position of store merchandiser and became the buyer for the "Emporio Armani" brand. In 2014, the luxury shopping center "Port Baku Mall" opened in Baku, and in the same year, a branch of the "Emporio Armani" store was inaugurated in Port Baku Mall. Additionally, in 2014, I was appointed assistant manager, and after 6 months, I further advanced to become the store manager. In total, I dedicated 14 years to Sinteks mmc.
Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
Reduced shrinkage through regular audits, strict adherence to loss prevention guidelines, and employee training sessions.
Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Monitored sales performance closely, adjusting pricing strategies as needed to remain competitive in the market while maximizing profitability.
Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
Organized special events such as product launches or seasonal promotions to generate excitement among customers and boost sales figures.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.