Gulnara Heydarli
Baku,AZ
Summary
Dynamic Medical Representative with a strong history of exceeding sales targets at Servier Azerbaijan. Proficient in developing sales strategies and fostering relationships with healthcare professionals. Utilizes CRM software for data-driven insights and reporting. Demonstrated ability to enhance market share through targeted problem-solving and competitor analysis.
Overview
11
11
years of professional experience
Work History
Medical Representative
Servier Azerbaijan
10.2018 - Current
- Successfully achieved and exceeded regional sales targets in line with the company strategy.
- Built trust-based relationships with doctors and institutions through impactful product presentations.
- Analyzed customer needs to tailor personalized sales approaches.
- Delivered strong product value by communicating medical knowledge clearly and confidently.
- Conducted competitor analysis and suggested strategies to enhance market share.
- Used CRM tools and Excel to prepare monthly reports for management.
Pharmacist, Director’s Assistant
Vita Pharmacy, Avromed Group of companies
03.2016 - 05.2018
- Streamlined sales and supply processes to enhance operational efficiency.
- Monitored receipt, tracking, and fulfillment of customer orders to ensure accuracy.
- Coordinated with suppliers for timely and precise product delivery.
- Contributed to data entry and analysis for comprehensive sales report preparation.
Pharmacist
Buta Pharm
08.2014 - 02.2016
- Managed order tracking and coordination between customers and suppliers to ensure timely delivery
- Maintained sales documentation, entered data into systems, and supported report preparation
Education
Master-MBA - Marketing Faculty
Azerbaijan Khazar University
Baku, Azerbaijan06-2024
Bachelor’s Degree - Pharmacy
Azerbaijan Medical University
Baku, Azerbaijan06-2014
Skills
- Sales strategy
- Sales reporting
- CRM software
- Effective communication
- Problem solving
- Time management
Languages
- Azeri, native
- English, intermediate
- Turkish, proficient
Activities
- Volunteer at the Azerbaijan Grand Prix, Formula 1, 2017
- Azerbaijan Grand Prix, Formula 1, Pit & Grid, Flag marshal, 2018-2022
- 'Customer Service over the phone', Develor
- Appreciation certificate on 'Best Project', 2020-2021, Servier Azerbaijan
- Appreciation certificate for 'Best Project,' 2022-2023, Servier
- StartUp Schooling Diploma, Innovation Agency, and Barama
- PMP certification – in progress. PMP is in progress
- Participated in local and international training in sales and customer service.
Timeline
Medical Representative
Servier Azerbaijan
10.2018 - Current
Pharmacist, Director’s Assistant
Vita Pharmacy, Avromed Group of companies
03.2016 - 05.2018
Pharmacist
Buta Pharm
08.2014 - 02.2016
Master-MBA - Marketing Faculty
Azerbaijan Khazar University
Bachelor’s Degree - Pharmacy
Azerbaijan Medical University
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