Gulshan Mammadova
Azerbaijan,Baku
Summary
- Good background in system administration and work experience.
- Goal: Deepen your knowledge and also hone your skills.
Overview
5
5
years of professional experience
Work History
Reception Manager
Everest Language Academy
09.2018 - 12.2020
- Organized and updated databases, records and other information resources.
- Created reports, presentations and other materials for executive staff.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created organized filing system to manage department documents.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Ticket Volunteer
Baku 2019 European Youth Olypic Festival(EYOF)
07.2019 - 07.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Ticket Volunteer
(Formula-1)
04.2019 - 04.2019
IT Help Desk Technician
Kamuel Boot&shoes
12.2020 - 03.2021
- Documented support interactions for future reference.
- Assisted with updating technical support best practices for use by team.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Diagnosed and troubleshot hardware, software and network issues.
Photoshop Assistant
Baku, Azerbaijan
03.2021 - 08.2021
- Created digital asset management system to increase security, organization and searchability of digital assets.
- Created sequences under tight deadlines and seamlessly integrated with other components.
- Combined technical and artistic abilities to accomplish challenging animation objectives.
Preschool Teacher
Isabet Education Center
01.2021 - 06.2021
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Uniform Team Volunteer
Formula -1
05.2021 - 05.2021
Statistical Information Specialist
ANAMA
06.2023 - Current
- Organized information by studying, analyzing, interpreting and classifying data.
- Prepared reports by collecting, analyzing, and summarizing information.
- Collected data by identifying information sources and designing survey and collection methods.
- Researched and analyzed information into briefing papers, reports and project papers.
- Achieved client confidence and protected operations by keeping information confidential.
- Identified project requirements by establishing personal rapport with potential and existing clients.
Education
Master of Science - Computer Science
Azerbaijan Technical University
06.2024
Bachelor of Science - Process Automation Engineering
Azerbaijan Technical University
06.2022
Network Administration
Code Academy
06.2022
High School - School Number 214 Named V.Sadigov
06.2018
Skills
- Quality Control
- Print Processing
- Quality Controls
- Production and Processing
- Teamwork and Collaboration
- Analytical Thinking
- Networking
- MS Office
- Team Building
- Computer Skills
Languages
Azerbaijani
Native language
English
Elementary
A2
Russian
Proficient
C2
Turkish
Advanced
C1
Timeline
Statistical Information Specialist
ANAMA
06.2023 - Current
Uniform Team Volunteer
Formula -1
05.2021 - 05.2021
Photoshop Assistant
Baku, Azerbaijan
03.2021 - 08.2021
Preschool Teacher
Isabet Education Center
01.2021 - 06.2021
IT Help Desk Technician
Kamuel Boot&shoes
12.2020 - 03.2021
Ticket Volunteer
Baku 2019 European Youth Olypic Festival(EYOF)
07.2019 - 07.2019
Ticket Volunteer
(Formula-1)
04.2019 - 04.2019
Reception Manager
Everest Language Academy
09.2018 - 12.2020
Master of Science - Computer Science
Azerbaijan Technical University
Bachelor of Science - Process Automation Engineering
Azerbaijan Technical University
Network Administration
Code Academy
High School - School Number 214 Named V.Sadigov
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