Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lazeroloq
Qadin Salonu
BAki, Azerbaycan
02.2023 - 12.2023
Completed day-to-day duties accurately and efficiently.
Operated equipment and machinery according to safety guidelines.
Call Center Representative
Azercell
Baki, Azerbaycan
04.2020 - 04.2022
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Salesperson
ITB Geyim
Baku, Azerbaycan
06.2018 - 03.2019
Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Posed as models for advertising, artistic creation and display of goods.
Sales Manager
Salon Outlet
Baki, Azerbaycan
07.2017 - 03.2018
Managed daily operations of sales department, including supervision of staff members.
Analyzed customer data to identify trends, preferences, and opportunities for growth.
Performed sales consultations and educated clients on products and services.
Lazeroloq
Lady Sharm
Baki, Azerbaycan
09.2016 - 04.2017
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Operated equipment and machinery according to safety guidelines.
Salesperson
Ecanomclass
Baki, Azerbaycan
01.2014 - 07.2016
Maintained accurate records of customer interactions and transactions.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Assisted customers in selecting appropriate products or services for their needs.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Replenished and arranged items to maintain appearance.